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December 15, 2008

Prepaid cell phones can offer savings

Are you looking to significantly chop down your monthly cell phone bill, but can’t find a cheaper monthly plan? Consider a prepaid cell phone.

At least 25 million adult cell phone users are unaware of the savings possible with prepaid cellular, according to a new survey (PDF download) of 1,007 U.S. consumers by Opinion Research Corp. Major carrier, including Verizon, Alltel, AT&T, and T-Mobile, quietly offer prepaid service. So do independents like Virgin Mobile, which operates on the Sprint network, and Tracfone, which uses the AT&T network.

The survey, commissioned by the New Millennium Research Council, a non-partisan Washington, D.C. think tank specializing in telecommunications issues, found that 30 percent of adult cell phone users—some 54 million Americans—make no more than 100 minutes of wireless calls per month. However, only 16 percent, or 29 million adult Americans, have signed up for prepaid. The rest subscribe to traditional monthly contract service.

At low levels of usage, prepaid service tends to cost less, because traditional plans require customers to buy hundreds of unneeded minutes per month for fees starting at $30 to $40. By contrast, a 100-minutes-per-month user could pay as little as $10 to $15 per month using a prepaid plan offered by Alltel or T-Mobile, we found in our report on cell service in the January 2009 issue of Consumer Reports magazine. (Ratings of cell phone providers are available to subscribers only.)

Elsewhere around the world, prepaid is the norm. Prepaid market share is 35 percent in France, 66 percent in the United Kingdom, 76 percent in Hong Kong, and 90 percent in Italy, according to a recent Federal Communications Commission report.

Why so low here? The NMRC says that the major cell carriers bombard U.S. consumers with traditional plan advertising but don’t promote their own prepaid plans. In comparison, advertising by smaller, independent prepaid carriers is puny.

The NMRC also says its survey shows that consumers have several important misconceptions about prepaid. Some 51 percent erroneously believe that they are always subject to an early termination fee when they quit their traditional plan, while 59 percent mistakenly assume that prepaid is good only for infrequent users.

In fact, our report found that bigger talkers can score sizable savings, too. An average two-cell family that talks 700 minutes per month could save $100 to $220 a year buying per minute packs from Virgin Mobile vs. big carriers’ contract family plans. Even the most loquacious can save $240 per year on Virgin’s $80 prepaid unlimited plan compared with unlimited contract plans from the major carriers.—Jeff Blyskal

Comments

Before switching to prepaid phones, one thing to consider is finding out exactly how much money you can trim off your current cell plan. I personally use a Verizon Wireless cell without a land line as I've found several ways to tease out improved cell rates. Probably the most effective strategy I've found is saving me around $230 per year off my original cell bill which equates to roughly a free month of cell service for me. To do this, I used the website www.fixmycellbill.com (by a company called Validas) where you upload your online bill which is analyzed to determine how much money you could be saving on your plan. Up to this point everything is free. If you choose, Validas provides a highly detailed and personalized cell bill adjustment report that is emailed, for five bucks, to your wireless provider in industry specific format so you can actually implement Validas's cash saving changes to your plan. If Validas can save you more than $5 on your bill (the average customer currently saves $484 annually through Validas), this obviously provides a cost effective remedy for reducing cellular expenses.

I was actually so impressed by Validas that I got a job there when the opportunity arose. It's a great company that is rapidly becoming considered the top advocate for the wireless customer. Check out a feature about Validas on The Big Idea with CNBC's Donny Deutsch at http://www.cnbc.com/id/22782456/. Any cell subscriber who wants to cut costs should consider this service.

Good luck to everyone on getting the best rate you can.

Dylan

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