The loads keep on spinning in the Consumer Reports washing-machine lab

The folks who test and rate washing machines for Consumer Reports have been doing a ton of laundry. Make that almost two tons over the past five months, as they measure the cleaning performance, water and energy efficiency, and other criteria of the machines in our continuously updated ratings of front-loaders and top-loaders (available to subscribers).

Among the washing machines we've recently covered for our Inside Consumer Tests Labs posts are the:

• Maytag MVWC6ES, which determines how much water is needed for a load;

• Estate ETW4400W, Whirlpool Cabrio WTW6500W, and Whirlpool Duet Sport WFW8400T, all of which proved tough on laundry;

• LG WM2010C[W], a real mover and shaker;

• Frigidaire FTW3014K[W], which automatically advances a load from the soak or prewash cycle to the wash and extra rinse cycles;

• LG SteamWasher WM2801H[W]A, which can hold a whopping 21 pounds of laundry; and

• Whirlpool Duet Steam WFW9750W[W] and Duet Sport WFW9150W[W] and Maytag Performance Series MHWE950W[W], which are designed to prevent laundry from developing an odor in case you've left it sitting in the washer.

As the testing continues for our February 2010 report on washing machines, we'd like you to tell us what you love and hate about your washer, speak about the features that matter most to you or seem superfluous, inform us of which cycles and detergent you use, and describe your dream machine. Leave your detailed comments below.—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential information: Check out our free buyer's guides to washing machines and dryers and find the best laundry detergent. If you're in the market for new laundry appliances, learn about the $300 million State Energy Efficient Appliance Rebate Program, aka cash for clunkers for appliances.

Getting out that damned spot with new iPhone app from Tide

Now there's an iPhone/iPod Touch app for just about every stain.

The new Tide Stain Brain app from Proctor & Gamble, one of the latest home-related iPhone/iPodTouch applications, allows you to find and share stain-fighting solutions for all kinds of messes. If you don't have an iPhone or iPod Touch, you can access the information on the Tide Web site.

No surprise, but the free app takes every opportunity to push Tide laundry products. For example, the first action recommended for common stains like chocolate, dirt, and grass is to "Try Tide Stain Release. Just add it to your wash along with your regular detergent." But other advice is more generic, plus the app and Web interfaces allow you to vote on the stain-fighting solution. For instance, as of late last week, 54 users gave Tide's blood-removal treatment a thumbs down, compared with 35 who approved. You can also submit your own remedies.

No matter the source of the mess, use these general stain-fighting tips:

Act fast. Quick treatment is often the key to stain removal.

Blot, don't scrub. Scrubbing can damage fabrics. Instead, blot with a paper towel or clean cloth. Gently scrape semisolid fabrics with the edge of rounded spoon.

Do a colorfastness test. When using a recommended cleaning agent, always pretest it in an inconspicuous area, such as the back of a tie or an inside seam.

Be patient. It could takes several passes to remove a stain. Always start with the mildest option before moving on to more-aggressive cleaning agents.—Daniel DiClerico | e-mail | Twitter | Forums | Facebook

Essential information: Read our specific tips for tackling common holiday stains, including wine, lipstick, and candle wax. And to see how Tide laundry products perform, read our latest report on laundry detergents (ratings available to subscribers).

Inside Consumer Reports Tests Labs: New front-loading washing machines from Whirlpool and Maytag

Reviews of the Whirlpool Duet Steam WFW9750W[W] and Duet Sport WFW9150W[W] and Maytag Performance Series MHWE950W[W]

What's the biggest laundry-related gripe Americans have? The musty smell that befouls clothes left to sit in the washing machine after washing is the top "unmet consumer concern in the laundry room," according to a Whirlpool Corporation survey.

To address the odor problem, Whirlpool has equipped some of its front-loaders with low-energy fans to circulate air and also programmed the machines to tumble periodically. As part of the testing for our continuously updated ratings of front-loading and top-loading washing machines (available to subscribers), we recently reviewed three washing machines* with these odor-fighting features.

Note that none of the loads we washed in any machine had an odor, either when the cycle ended or even after the load sat for hours. Further, there were no odors evident for these tested models regardless of whether the odor-fighting feature was turned on or off, so we cannot report on the claimed odor-preventing ability of these machines. Whirlpool is careful to indicate that these features do not remove an odor but can help prevent one from forming. Our experts suggest that some odors could be from residual soil and bacteria in the clothing or the machine that under the right temperature and moisture conditions are able to propagate.

The Whirlpool Duet Steam WFW9750W[W], $1,300 (shown), has what the manufacturer calls FanFresh, which is designed to prevent odors by circulating air with a fan and tumbling wet laundry every 15 minutes for up to 10 hours. This front-loader did an excellent job overall in our tests. It proved very good at our washing, gentleness, vibration, and water-extraction tests. The WFW9750W[W] also aced our energy- and water-efficiency tests, has a large, 21-pound capacity and was relatively quiet over its 65-minute normal cycle. Its NightQuiet option reduces noise by using a lower spin speed, though this mode also slightly reduces the amount of water extracted from loads.

The Whirlpool Duet Sport WFW9150W[W], $700, has an option, called TumbleFresh, that circulates clothes every 15 minutes for up to six hours. This front-loader, with a sizable, 18-pound capacity, performed very good overall. It aced our gentleness, energy- and water-efficiency tests and was very good at extracting water and in the vibration tests but was only mediocre in our washing tests. It also proved relatively noisy over its 55-minute normal cycle.

The Maytag Performance Series MHWE950W[W], $1,300, is made by Whirlpool and is basically the same machine as the Whirlpool Duet Steam WFW9750W[W], with a similar 21-pound capacity. Its Fresh Hold option tumbles wet laundry every 15 minutes for up to 10 hours and uses a fan to circulate air. The MHWE950W[W] was top-notch overall and excelled in our tests for energy and water efficiency and extracting water. It earned very good scores for washing, gentleness, and vibration. This model operates relatively quietly over its 65-minute normal cycle; its "quiet" option slows the spin speed to dampen noise, though this mode slightly reduces the water extracted from clothes.—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential reading: If you need new laundry equipment, check out our free buyer's guide to washers and buying advice for dryers. If you're in the market for new appliances, stay up on the news related to the $300 million State Energy Efficient Appliance Rebate Program, also known as cash for clunkers for appliances.

*We purchased these appliances from the manufacturer before they were available in stores; we will confirm the test results below on versions that we buy at retail.

What's new in Consumer Reports: Home content from the December 2009 issue

The December 2009 issue of Consumer Reports is loaded with coverage of items that will make practical gifts or spectacular additions to any household. (Some items below are available only to subscribers.)

Low-cost, high-performing coffeemakers. We found excellent coffeemakers that cost $20, $40, and $70; the top-rated model topped out at $100. And for $80, you can buy an excellent brew-station type that lets you fill cups directly from the machine.

Lack of versatility dogs pet-hair vacuums. Many vacuums are specifically marketed as the solution to pet-hair problems, but we found none provided a universal panacea. Instead, two mainstream Hoover models stood out for being excellent against pet hair, very good on bare floors, and excellent at cleaning carpets and limiting emissions.

Microwaves that do more. Want convection and speed cook modes? Countertop models from Kenmore and newcomer-to-the-field Cuisinart and an over- the-range model from Samsung offer both; the Cusinart and Samsung also offer grill modes for a taste of summer during the cold months. We also took a look at the innovative Sharp SuperSteam Oven AX-1200[K].

Ranges that make the grade. Induction models are hot, but our tested ones remain pricey at $3,000. Instead, we found four under-$800 ranges from Kenmore and GE that outscored pricier ranges from Dacor and Viking. Move up to the $1,500-to-$2,000 price point, and you'll get a range with a second oven or cooking drawer.

Paper towels in store. Our tests confirmed a similar trend among foods, where store brands outperformed national brands. So you might want to pick some up when you're buying wrapping paper. We also found something for greens to celebrate: One brand of recycled paper performed very well overall. Watch the video on how we test paper towels (above).

Light's (you should toss) out. Discard holiday lights after three seasons. Here's a checklist of things to look for and safe practices to follow when hanging holiday lights.

Inside Consumer Reports Test Labs: Putting carpet shampooers through their paces

Last week we told you about a scary-looking tool our technicians are experimenting with to embed pet hair into carpeting as part of vacuum testing. This week, for our scheduled March 2010 report on carpet cleaners (online and on newsstands in early February), other testers have been using a big roller that grinds topsoil into panels of off-white carpeting. This device is designed to replicate the abuse the carpeting in your home might be subjected to by a gaggle of dirty-sneaker-wearing kids.

The testers let the dirt set for 24 hours then vacuum the panels with a conventional upright vacuum. Next, they use a carpet cleaner (shown) filled with the manufacturer-recommended solution. To determine how well each appliance cleans the carpeting, testers use a colorimeter to measure the color change from the cleaning process.

Known by a variety of names—carpet shampooers, extractors, carpet cleaners, deep cleaners—the 11 different machines we're testing include a rental model and two handhelds. Among the messes these cleaners have to tackle in the lab are coffee, red wine, and tomato sauce. And since wet carpeting can develop mold or mildew, testers also weigh the panels before and after each test to find out how much moisture remains. Beyond that type of quantitative analysis, testers also look at how convenient each machine is to use and which features matter most.

We're aware that many of you are deeply interested in carpet cleaners, so we'll continue to update you on our testing.—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential information: Our free buyer's guide to carpet cleaners offers helpful shopping advice. If you're looking for a new vacuum, check out our ratings of canister, upright, and stick and handheld models (available to subscribers).

Want to start a debate? Bring up the subject of drying laundry on clotheslines

Health-care reform is an important and hotly debated national issue these days. While certainly not as pressing as health care, the subject of hanging laundry out to dry is something many people seem just as passionate about.

Consider the comments to our June 2009 post "Are Clotheslines Making a Comeback? 'Right-to-Dry Movement' Promotes Their Use" and those in response to The New York Times' recent engaging online debate "Rethinking Laundry in the 21st Century."

Right-to-dry-ers tout clotheslines and the like as tried-and-true energy savers that leave laundry smelling great. Some folks are skeptical about the practice, wondering whether line drying will leave their clothes feeling crunchy and questioning the added time it might take to dry their laundry. Those opposed to clotheslines feel they muck up their neighborhoods.

According to the U.S. Department of Energy, the average American household uses about 11,000 kilowatt hours of electricity annually, with the typical electric clothes dryer consuming about 900 kWh—around what the average washing machine uses and slightly less than a typical refrigerator does.

If you're not ready to dry your laundry on a clothesline or on racks, follow these steps to cut back on dryer-related energy use:
• Use an automatic cycle for drying. This cycle will call on the dryer's moisture sensor, which automatically turns off the machine when the laundry is done. The sensor will work even if you select the less or more dry option.
• Remove the lint from the filter after every load. Built-up lint can reduce air circulation and make your dryer run longer. What's more, lint can clog the dryer vent, where it poses a significant fire hazard.
• Dry lightweight laundry in one load and heavier items, like towels and jeans, in another.—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential information: Give us your thoughts on clotheslines and line drying by posting a comment below. And if you're in the market for new laundry or other appliances, read about the U.S. Department of Energy's $300 million State Energy Efficient Appliance Rebate Program, otherwise known as cash for clunkers for appliances.

Vintage Consumer Reports: Steam irons didn't impress in October 1951

"The introduction of the first home steam-electric iron a few years ago was greeted with considerable fanfare, and the fervent hope, among iron-tired housewives that here, at last, was a good answer to their ironing problems."—Consumer Reports, October 1951

Those first-generation steam irons didn't impress. Manufacturers made bold claims, but the irons ran out of steam and clothes still had to be dampened before ironing, according to our 1951 test results. Even worse, for the October 1951 report, nine of 11 steam irons were judged Not Acceptable, eight presented burn or scald hazards, and the soleplate melted and the thermostat failed on the Silex (shown). Talk about ironing problems.

In our latest tests of 26 steam irons, cordless irons, and steam generators, which will appear in the January 2010 issue of Consumer Reports, things got heated when we ironed 482 shirts, 54 linen tablecloths, and 81 napkins, but no meltdowns occurred. We tested and found some terrific irons that delivered a crisp look, had plenty of steam, and handled easily.

Safety is always a concern when ironing, and most of the newly tested models have a safety feature that shuts off the iron within minutes if you leave it upright and usually less than a minute if you leave it facedown.

One thing has remained the same since 1951: the price of a couple of models in the ratings. That Silex that melted cost $20 in 1951, as does the recession-busting Black & Decker Steam Advantage F1060, one of the highest-rated models in our new tests. (According to the federal government's inflation calculator, $20 in 1951 is worth more than $166 today.)—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential reading: Check our free buyer's guide to irons and look for our newly updated ratings later this week. If you're in a nostalgic mood, read our other Vintage Consumer Reports items.

Cash for clunkers could help appliance industry . . . but companies might have to wait to see benefits

Year-over-year shipments of major appliances dipped 6.7 percent in September, according to the Association of Home Appliance Manufacturers. This decline keeps the recession-ravaged industry in the red for the year compared with 2008, but following steeper drops in shipments the two previous months—9.4 percent in August; 19.1 percent in July—the outlook for appliance makers might be improving.

The Consumer Reports Index for September showed a similar uptick in "majaps," industry lingo for major appliances like refrigerators, dishwasher, ranges, washers, and dryers.

Amid the industry's cautious optimism over the upswing is concern that the nascent recovery could be squashed by the U.S. Department of Energy's $300 million State Energy Efficient Appliance Rebate Program, otherwise known as cash for clunkers for appliances. That's because many states won't roll out the rebate program until early 2010, keeping prospective buyers on the sidelines.

The appliance industry yesterday held what it labeled the "Federal Appliance Rebate Media Briefing." During the teleconference, one reporter asked representatives from Bosch and Sears whether they're concerned that sales will be hurt by the delay in launching cash for clunkers for appliances. "Half of appliance purchases are based on upgrades or people moving into new homes. Those sales might be delayed. But you really can't delay a broken washer or a refrigerator that's not working," responded Doug Moore, president of home appliances for Sears.

John Farley, senior brand and environmental-marketing manager for Bosch Home Appliances, conceded that promotion of cash for clunkers for appliances might be a bit premature. But he added that it "has driven a lot of conversation in the press to raising awareness of the benefits of high-efficiency appliances. As awareness is raised, consumers go online and find out that there are [other] rebates available right now." Farley plugged the Bosch Rebate Resource Center, which includes special offers from Bosch alongside details about individual state incentives. One example: Bosch is offering a $100 to $200 rebate (in the form of a prepaid Visa card) on the purchase of any eligible Vision series washer. (We're expecting  manufacturers and retailers to introduce pages on their sites where you can find information on rebates related to cash for clunkers.)

Whether you're going to buy new appliances now or wait for the cash for clunkers kickoff, we recommend you consider not only how efficient a product is but also its performance, reliability, and cost.

For example, the Bosch Vision 500 Series WFVC5440UC front-loader, earned an excellent score for energy and water efficiency. But the $1,100 front-loader's washing performance was just middling—most front-loaders deliver much better washing performance. What's more, based on its vibration and noise test results, you might not want to install this model near main living spaces or on a second story with standard wood-suspended floors.

As always, we'll keep you up to date on the new models we've tested in our Inside Consumer Reports Test Labs posts and the latest news surrounding cash for clunkers for appliances.—Daniel DiClerico | e-mail | Twitter | Forums | Facebook

Essential information: Lean about the best places to buy appliances and visit our appliance-reviews page to find links to free buying guides for appliances large and small.

Inside Consumer Reports Test Labs: Latest washing-machine reviews

Tests of the Frigidaire Affinity FAFW3511K[W] and LG SteamWasher WM2801H[W]A front-loaders and GE Profile WPRE8150K[WT] and Speed Queen AWN542 top-loaders

Four washers, four price tags, and a mountain of laundry. Our experts washed 265 pounds of laundry to find out just how well the Frigidaire Affinity FAFW3511K[W], LG SteamWasher WM2801H[W]A, GE Profile WPRE8150K[WT] HE, Speed Queen AWN542 perform. Once again, they found that spending more doesn't guarantee you'll get a better washer. Here are the details:

At $700, the Frigidaire Affinity FAFW3511K[W] is one of the lower-priced front-loaders in our continuously updated ratings of front-loading and top-loading washing machines (available to subscribers). But unlike most front-loaders we test, which are very good or excellent at washing, this Frigidaire was mediocre. It does have a short cycle time, 50 minutes compared with 65 to 105 minutes for other front-loaders.

This washer scored a very good overall, as it aced our energy- and water-efficiency tests, excelled in extracting water, and notched a very good score for gentleness. The stainless-steel tub holds 17 pounds of laundry, earning it an excellent in capacity. While the FAFW3511K[W] earned a very good in our vibration tests, you might not want this machine adjacent to main living areas, as it's relatively noisy.

LG touts that its $1,200 LG SteamWasher WM2801H[W]A front-loader (shown) offers "ultra capacity." Indeed, the stainless-steel tub on this front-loader holds 21 pounds, giving it an excellent score for capacity. Overall, it's a very good washer, performing very good in our washing and vibration tests and excelling in our extraction and energy- and water-efficiency tests. Cycle time is 100 minutes, and while that longer cycle time could lead to frayed fabrics, this LG scored very good in gentleness. It is a relatively noisy appliance, however. Features include a steam function designed to refresh garments and reduce wrinkles.

You won't find an agitator in the $650 GE Profile WPRE8150K[WT] high-efficiency top-loader, which allows this washer to hold 16 pounds of laundry, more than most conventional top-loaders. The WPRE8150K[WT] was very good overall and provides very good washing. Typical of HE washers, it uses less water over its 50-minute cycle because it fills only partly. It aced our water-efficiency tests but was mediocre in our tests for gentleness, noise, energy efficiency, and extraction. Features include a stainless-steel tub, a sensor that determines how much water is needed, and second-rinse and extended-spin cycles.

Conventional top-loaders, in which a tall center post like an agitator swirls the laundry, are the least expensive type of washing machine but tend to perform less impressively as a group. The Speed Queen AWN542 costs $800, more than twice the price of some conventional top-loaders, and was just good overall, ranking near the bottom of our ratings. The AWN542 was mediocre in washing, energy and water efficiency, extraction, and noise, though it did excel in our vibration test. Its stainless-steel tub holds 12 pounds of laundry, earning it only a fair in capacity.—Kimberly Janeway | e-mail | Twitter | Forums | Facebook

Essential reading: Check out or free buyer’s guides to washers and dryers and find the best laundry detergent to use. If you're in the market for new, more-efficient appliances, read our FAQ on the $300 million State Energy Efficient Appliance Rebate Program, aka cash for clunkers for appliances.

Buzzword: Clunkernomics

What it means? This mashup of clunker and economics is inspired by the 2005 book Freakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven Levitt and Stephen J. Dubner. The most notable example of clunkernomics is the Car Allowance Rebate Program, or cash for clunkers, which spurred car sales over its run last summer.

Why the buzz? Cash for clunkers has plenty of imitators in programs whose model consists of consumers trading in an old product for a new, presumably more-efficient, one. One next-gen example of clunkernomics is the $300 million State Energy Efficient Appliance Rebate Program. The federal government’s cash for clunkers for appliances initiative, details of which are still being worked out by the U.S. Department of Energy, will give you a rebate of up to $250 per appliance on the purchase Energy Star-qualified models. Note: You likely won’t have to trade in your old dishwasher, refrigerator, or washing machine when you buy a new one.

Private enterprise is dipping its toes into clunkernomics, too, including a program centered around lighting. Philadelphia-based LED Saving Solutions announced last week that it will offer a $10 rebate per lightbulb for high-efficiency LED bulbs. “We see this initiative as a way to take the momentum created by the federal government to a new level and make a dramatic impact in our collective goal to make America more energy independent,” said Charlie Szoradi, president of LED Saving Solutions.

As clunkernomics expands, perhaps “clunker hangover” will set in, and maybe the cash-for-clunkers model has jumped the shark. After all even a New York City FM-radio station has its own clunkers deal. The WPLJ Web site says, “The government thinks a clunker is an old beat up gas guzzler. But here at ‘PLJ a clunker is a terrible song that somehow became a hit!” After a clunker airs, the 25th caller wins $5,000. Recent musical clunkers include “Don’t Worry, Be Happy,” by Bobby McFerrin and “We Built This City,” by Jefferson Starship.

But Jack Hidary, the chairman of SmartTransportation.org who is credited as being the driver behind the automotive version of cash for clunkers, isn’t concerned. “I’m happy about all the copycats,” he says. “Let’s move our country away from rampant consumerism to a focus on the utility and the efficiency of products.”—Daniel DiClerico | e-mail | Twitter | Forums | Facebook

Essential reading: When you're ready to replace you're appliances, be sure to check out the free buying guides on our appliances hub and learn about the best places to buy appliances. Save up to $1,500 on your annual utility bills, read our reports on pellet stoves and solar water heaters, and find out which compact fluorescent lightbulbs top our ratings (available to subscribers).