Forum Friday: Reliability reigns among today's consumers

In these tough economic times, more of the discussions on our appliances forum are focusing on product reliability.

For months, members have been buzzing about decreasing dependability of, excess vibration with, and mildew smells in front-loading washers. "Protect Your Investment: Repairs for Your Washing Machine" and our latest report on washers have covered these concerns.

Another discussion on the reliability of microwave ovens complements our February 2009 report on microwave ovens. In the forum, you'll see numerous mentions of common problems with specific models.

Other members have shared their experiences with double-drawer dishwashers. And one poster offered his take on why today's ranges might not last as long as older models.

If you're a coffee lover, check out the slew of reviews of the Cuisinart Grind and Brew Thermal DGB-600BC, one of dozens of models in our recent report on coffeemakers. Also watch the video buying guide, right.

Essential information: Our reliability Buzzword details how manufacturers are under pressure to provide long-lasting products to consumers.

Comments

[Rey Barry]

I wanted to buy a coffeemaker based on CR ratings, ratings I have relied on since the 1950s. (True) When I read the reviews on Amazon of CR's top rated Cuisenart (10 to 12 cup) and Hamilton Beach (12 cup) I was floored. Reviews were awful, of the DO NOT BUY THIS variety. I read reviews to learn about potential problems, not hear praise, so I read the 1-star and 2-star reviews first. When there are 30 or 40 reports at those levels, and they all say the machine is junk that broke in a few months, I begin to question if CR testing is all that I need it to be.