More treatment isn’t always the best option
Our health care system sometimes seems like a runaway train. We all know it’s out of control, but no one can figure out how to stop it. Here’s one example:
A man in his mid-80s, quite frail, had managed to survive two surgeries for lung cancer but the disease had now spread elsewhere in his body. His oncologist was pressing him to start chemotherapy, and he was seeking a second opinion from me. Now, understand that there was zero chance the chemo would cure him. At best, it had about a 10 percent chance of extending his life for six months beyond what would be expected without it – but he would be sick most of that time with nausea, vomiting, and weakness, and would be unable to travel away from home. After weighing the tradeoffs, he decided to skip the chemo. I have since left my position at the hospital where this conversation took place, but the last time I saw him, about six months later, he was still alive and feeling reasonably well. He had spent quality time with his family and even traveled over the holidays.
Conversations like this don’t take place often enough. Too few consumers and doctors challenge the belief that “more treatment is always better.” There are many reasons that we have come to believe this. Medical breakthroughs and heroic treatments are always news, whereas failures and horrible side effects are often not. Drug and device manufacturers spend billions to promote the idea that the shiniest, costliest new treatments are better than the old ones, even when there’s no solid evidence for this. High-tech treatments are moneymakers for doctors and hospitals.
I don’t see the situation getting better without some significant changes in the way we deliver and pay for health care. We need more doctors to do what I did with that man—talk through the risks and benefits of treatments, especially expensive, invasive ones. We need better research comparing old and new treatments. Right now, the incentives are in the wrong direction. Doctors earn very little for sitting down and talking to patients, but a lot for delivering costly interventions, whether they’re needed or not.
If you or someone you care about is facing decisions about treatment for a serious illness, keep the following in mind:
- You don’t have to accept the first recommendations you receive
- Insist on a meaningful conversation with your doctor, spelling out the risks and benefits of tretament
- Make sure you understand the side effects and success rates of the treatments you’re offered
- Balance those side effects and success rates against your own quality of life preferences
- Seek a second or even third opinion if necessary
—John Santa, MD, MPH
We are interested in hearing from you about your experiences. Have you ever received high-tech treatment that you later regretted because of side effects or lack of effectiveness? Have you ever turned down treatments that your doctor recommended? Did you have a tough time navigating the complexities of our system when deciding on treatment options? What and who helped you the most? What information was most useful to you?









