May 09, 2008

Wireless data relief: Spelled W-i-M-a-x?

Cutwires Net access over cell networks is still slower than with a home broadband connection, even on faster third-generation (3G) cellular data networks like EV-DO (Verizon and Sprint Nextel) and HSDPA (AT&T and T-Mobile). And those speedier networks aren't yet available in all metro centers, let alone in many rural areas. Laptop owners and those with advanced cell phones like the iPhone can get their broadband via Wi-Fi hotspots, but those are highly local, and so don’t really offer broadband access on the go.

Hoping to capitalize on these shortcomings, this week a coalition led by Sprint, Nextel, and Intel announced support for a more potent flavor of Wi-Fi called mobile WiMax. Based on the IEEE 802.16e wireless standard, mobile WiMax offers data speeds comparable to Wi-Fi (that is, about 5 to 10 times faster than today's cell data networks). WiMax also offers much greater range; indeed, some even think WiMax might one day replace cable or DSL as the home broadband access of choice.

But before you start salivating too much for a WiMax fix, consider the following issues that may yet trip up this promising technology—which, by they way, has been simmering in the wireless community for about a decade.

Continue reading "Wireless data relief: Spelled W-i-M-a-x?" »

April 18, 2008

AT&T to pro-rate early termination fees for cell-phone contracts

Cellphone In another sign of the growing consumer power in the cell phone marketplace that we reported last January, AT&T has joined Verizon in pro-rating its $175 early termination fee, a major thorn in the side of respondents to our latest survey of cellular service providers (available to subscribers).

But three other big wireless service providers, Alltel, T-Mobile, and Sprint, have yet to deliver on their promises to do likewise this year. Those providers still ding you for up to $200 if you cancel your cell phone contract before its full term is up. Consumer advocates including Consumers Union, Consumer Reports' parent organization, consider such flat fees to be unjustified, since consumers continually repay the cost of a low-priced or "free" cell phone with a portion of their bill each month.

AT&T's plan is similar to Verizon's. For both, there is no cancellation fee for the 30-day trial period at the beginning of a new cell phone contract, during which new customers can quit the service if they're dissatisfied. Thereafter, the $175 fee on one- and two-year contracts is reduced by $5 for each month you stay with the service.

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April 10, 2008

Kids turned cybercriminals

Teenlaptop You might know this kid. He's as young as 12 or 13, not all that popular in school. He spends a lot of time online. You figure he's playing World of Warcraft, constantly refining his MySpace pages, or maybe hanging out in Habbo, a virtual world popular with kids. But he may also be wreaking havoc on social networking sites, selling a veritable supermarket full of his own malware, and creating packages of phishing tools.

"These kids are obsessed with phishing," said Chris Boyd, director of malware research for Facetime Communications during a presentation at the RSA Conference, here in San Francisco. They don't see phishing as a problem, Boyd says, because they typically start out stealing large numbers of MySpace pages, then move on to stealing a few PayPal accounts—but for a lot more money.

Today's young hackers consider themselves stars of the cyberworld, not aware or not caring that what they're doing is illegal. "For these kids, it's a game, a hacker version of American Idol," Boyd said. "But the TV show they're really on is America's Most Wanted."

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April 09, 2008

RSA 2008: Only you can prevent cyber-attacks

Stormclouds Ira Winkler looks like a guy with a lot on his mind. And rightly so. After all, he helped orchestrate a hack of a power company, at the request of the company itself, which wanted to test its defenses. It took Winkler, who is president of the Internet Security Advisors Group, and his team just a day to break in. If he'd wanted to, he could potentially have turned out the lights on the power company's customers—or worse, since this company ran a nuclear reactor.

Obviously, the company's defenses did not hold up well. What was most striking was how easy it was for Winkler and his team to break in. One step in accomplishing the task involved tricking employees into clicking on an e-mail that downloaded malicious code onto their work computers.

"There is a major storm brewing that is receiving insufficient attention from the government," Winkler said.

Continue reading "RSA 2008: Only you can prevent cyber-attacks" »

April 08, 2008

RSA Conference: Assessing online threats

OnlinedangerI'm attending the RSA Conference in San Francisco—billed as the "world's largest security conference and expo"—where security software maker Symantec today revealed a few of the latest online threats, and U.S. Department of Homeland Security Secretary Michael Chertoff offered a few insights into what the federal government is doing to protect U.S. cyberspace.

The biggest threat to your personal data, according to Symantec, comes from the loss of laptops, hard drives, and USB drives, which accounted for 57 percent of the data loss outlined in the company's latest Internet Security Threat Report, released today. In addition, 70 percent of the malicious code unleashed in the last six months of 2007 was meant to steal confidential information. Finally, the creation of malicious software is now outpacing the creation of "good" programs, said Steve Trilling, vice president of Symantec Research Labs.

All this stolen information ends up in an underground marketplace that works just like a legitimate economy, Trilling said. Stolen eBay accounts go for about $8, e-mail passwords for $30, credit cards for as little as 40 cents, and bank accounts for up to $1,000 or so, depending on how much money is in the account. Interestingly, the virtual world is one of the most lucrative. A stolen World of Warcraft account can be worth 100 times more than a credit card.

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Send in the iClones

Sonyx1phone_2 Last week at CTIA 2008, the biggest tradeshow in the U.S. devoted to cell phones and other things wireless, key manufacturers Samsung, LG, and Sony Ericsson didn't even try to deny that the upcoming models they eagerly trotted before us bore a strong resemblance to the iPhone.

The newcomers unabashedly borrowed from Apple's hit multimedia smartphone in looks and ergonomic design. Like the iPhone, the Samsung Instinct, the Sony Ericsson X1 (click on the image at right for a closer look), and the LG Vu have a large, dark touch screen (about 3-in. measured diagonally) framed by a shiny metallic edge. Their interfaces, though distinct, all provide a quick way to jump in and out of their many functions, from phone calling and text messaging to media playback and Web browsing. And like the iPhone, if you select the wrong application icon, pushing a home key brings you right back to the main menu.

Pending our thorough tests of these pending pretenders, we can't say how well they stack up against their inspiration. But used briefly on the tradeshow floor, their performances seemed quite impressive, and some even add useful features the iPhone lacks.  Here are my first impressions:

Continue reading "Send in the iClones" »

March 12, 2008

Announcing a new feature for the Electronics Blog

As our annual State of the Net survey has shown for the past several years, the insecurity of online consumers is a severe national problem that affects nearly everyone and costs American consumers billions of dollars annually.

Coverage of this important subject has become an integral part of our electronics content, both in print and online. While we will continue reporting on Internet threats of all types, and testing the key products and services that help you protect yourself online, this year we will begin to do even more.

Continue reading "Announcing a new feature for the Electronics Blog" »

March 10, 2008

In spring, a phisher's fancy turns to taxes

Onlinedangerblog If tax season is here, can IRS e-mail scams be far behind? Here's a tempting one making the rounds: An e-mail that looks like it's from the IRS tells you the agency has "determined that you are eligible to receive a tax refund of $746.35." All it takes to get that cash is a simple click on a link to "access the form for your tax refund."

If you get one of these, don't start planning that vacation yet, and definitely do not click on the link or fill out the form. The IRS doesn't send unsolicited e-mails about tax refunds or any other matter. What you've actually received is not an opportunity to claim hundreds of unexpected dollars. It's a phishing scam designed to load malicious software onto your system and collect personal information for use in identity theft schemes.

This and other scams that use refunds from the IRS as bait are more prevalent than ever. Meanwhile, even newer scams are showing up surrounding the recent Federal tax rebate, according to Paula Greve, director of Web security research for Secure Computing.

In fact, Greve notes, there has been a 3,000 percent year-over-year increase in phishing attacks and malicious Web sites targeting the IRS, with more such attacks in January 2008 alone than in the first six months of 2007 combined. Close to 600 IP addresses sending e-mail purporting to be from the IRS have already been tracked, and Greve expects that number to increase.

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February 13, 2008

The Other Digital Transition

Cellphonehandblog Most of the news coverage regarding the "digital transition" has been about television, which is switching to all-digital broadcasts on February 17, 2009. But some cell-phone users and other wireless subscribers face another type of digital transition—and in just a few days. On February 18, an FCC law requiring cellular carriers to provide analog service to subscribers and roamers expires. That means some older analog phones, alarm systems, and OnStar emergency services will no longer work.

Unlike TV broadcasters, cellular carriers aren't being forced to drop analog service. Rather, they're now allowed to discontinue analog service if they already blanket their cellular geographic service areas (CGSAs) with digital coverage. You won't be blindsided by the change. Carriers have to give their analog customers adequate warning. Here's the 411 on who's affected, and what they can do about it:

Cell-phone users. The expired law primarily affects some analog customers of Verizon, Alltel, AT&T, US Cellular, and Dobson (and other companies that market their services as "Cellular One"). Fortunately, it's only customers who have older, analog-only phones—not the newer digital phones with analog backup. You can tell your phone is analog if it's more than 5 years old, or if it doesn't have the ability to access the Web or handle text messages. Customers of SprintNextel and T-Mobile, whose networks are already entirely digital, should not be affected by the change. Rural subscribers to regional analog carriers shouldn't be inconvenienced either, though their phones may no longer be able to roam in areas serviced by digital-network carriers.

Continue reading "The Other Digital Transition" »

January 28, 2008

PMA 2008 Preview: What's incoming in cameras and more

Pma08_logo_webblog Each year, camera enthusiasts and pros wait to see what the major camera manufacturers will introduce at the annual Photo Marketing Association trade show (PMA), which will take place this year in Las Vegas from Jan. 31 through Feb. 2. And while some companies opted to unveil some products at CES, just three weeks ago, most have chosen to stick with PMA08 to introduce not only cameras, but also lenses, printers, software, and photo accessories.

Starting Wednesday, I'll be at the show, posting the latest news about cameras and related products and services to this blog.

Although I expect a few surprises at the show, some developments and trends are already evident. Here's what I expect to see, by camera type or technology:

Continue reading "PMA 2008 Preview: What's incoming in cameras and more" »

January 23, 2008

Digital picture frames infected with computer virus

Virusalertblog Best Buy tells us that one of its Insignia brand digital picture frames has been contaminated by a virus. The only model involved is a 10.4-inch frame bearing the number NS-DPF10A. If you're downloading photos by connecting this frame directly to your computer, you may be putting your system at risk. Owners should contact the company by calling 877-467-4289. Best Buy will help you determine whether your frame is affected and will let you know how to proceed if it is. The model, which was sold over the holiday season, has been discontinued and is no longer available for purchase from Best Buy.

The virus is not a new strain, so if your system is protected by antivirus software, it should catch and isolate the infection. In addition, if you're loading photos using a memory card, the virus can't be passed along that way, according to a Best Buy spokesperson.

So far, the company has received about two dozen calls concerning this issue. Best Buy is still investigating the cause of the infection. If you have another model of Insignia frame, and notice that your antivirus software is picking up viruses when you connect the frame to your computer, call Best Buy and let them know. Continue checking the Insignia home page at http://www.insignia-products.com/default.aspx for further developments.

And for additional computer safety tips, including Consumer Reports' Ratings of the best computer security software and online protection tools, check out our online cyber-security center.

—Donna Tapellini

Macworld 2008: Add to your iPhone; handsfree talk

08iphone_5upblog Besides printers, scanners, and networked storage solutions, which you always expect to find at Macworld, the focus this year seemed to have shifted towards new 3rd-party peripherals revolving around iPhone. Dozens of new headset, headphones, and docking options have recently become available to support Apple's new flagship product.

Macally, a long time provider of Mac peripherals, offered Tune Pro and FlexTune. Designed for the iPod, TunePro is an audio minisystem with a flat-panel appearance and includes an alarm clock—perfect for the nightstand; FlexTune is a small but very versatile charger and speaker set for both iPod and iPhone. What was interesting about the latter was the way the speakers could slide laterally so the iPhone could be rotated to landscape mode for video viewing, to minimize the device's footprint on an office desk.

Skullcandy offers creative designs that appeal most to a younger crowd. They recently introduced the iPhone FMJ headset. They also offer full-featured wireless headphones. Most of their prices are under $100, except for the high-end phones, which retail for $169.95.

Ultimate Ears offered four models of high-quality headsets for iPods and iPhones: the Custom, the Triple.fi, the Super.fi, and the Metro.fi for the style conscious.

I briefly stopped by Xtreme Mac as well, and saw a wide variety of good-sounding, aesthetically-pleasing docking stations, speakers, and clock radios, most notably the Luna X2 and the Tango X2. They also offered nearly a dozen varieties of cases, pouches and protective covers for iPods and iPhones.

Alteclansingt612blog One of the more interesting presentations I attended was from Altec Lansing, who said their new T612 iPhone dock and speaker system (Click on the image at left for a closer look.) is the first to be "Apple certified", meaning Apple agrees to sell them in Apple stores. Apparently such certification is difficult to attain, as Apple has very tight engineering standards regarding specific emissions and GSM shielding. Capable of both desk and wall mount, the sound is very rich and clean. It is also backward compatible with dockable iPods.

Continue reading "Macworld 2008: Add to your iPhone; handsfree talk" »

January 22, 2008

Macworld 2008: Some software and audio odds and ends

Macworldlogoblog Some MacWorld miscellany, beginning with four operating-system/software entries:

Improvements to MS Office. I said earlier in the week I'd say something about the new MS Office 2008. The features are more or less in parity with the Office 2007 product that's been out for a year, now. Entourage plays better with Exchange Server, to address concerns about corporate distribution, and I was assured by the lead developer for Word08 that the "Normal" file, a file that holds all of your custom stylesheets translates fully from older versions. The only other thing to note here is that with Office08, virtually every major Mac application suite has made the transition to Universal Binary code base and is Intel-native. That means there's no longer any need for Rosetta, the built-in code translator between G5 Mac processors and Intel Windows processors.

A new Windows on Mac option. Another interesting entry in the "virtualization" competition comes from Codeweavers, who were demoing their "Crossover" product. Crossover allows someone who wants to switch to Mac and still protect their Windows software investment to actually install and run their legacy Windows programs natively in OS X; no virtual disk image or Windows OS is required. The downside is that this capability has to be customized by Codeweavers for each legacy Windows application. Consequently, the company has concentrated on a limited list of only the most used Windows apps to date, like MS Office, Access, Visio, etc. (You'll find the list of supported apps at http://www.codeweavers.com/compatibility/.) The result is very fast and responsive. If you use those apps, this could be of real value.

Continue reading "Macworld 2008: Some software and audio odds and ends" »

January 18, 2008

MacWorld 2008: Will Macs Become Less Secure?

Onlinedangerblog With Mac sales up, and many new users coming to the platform, will malware writers begin to seek fresh targets? I asked the chief technologists at security companies Intego and McAfee what they saw as the primary threats to the Mac platform, both today and looking ahead.

While both agreed that Mac OS X is solid when it comes to security, they also fear that malware attacks on the Mac are inevitable—it's just a matter of when.

According to George Heron, the chief scientist at McAfee, 35% of the malware currently threatening computer users has been discovered in the past two years. In 2002, there were about 100 new detections a week. By 2007, that number had skyrocketed to 2000-plus. That's probably because the profile of cyber-criminals has changed. It's not about impressing your fellow geeks with your virus-writing prowess anymore. Today, money rules in the cyber-underworld, with malware going after financial information, credit cards, and bank accounts. Large, well-organized, highly sophisticated hackers design spam and phishing scams on a massive scale, largely operating out of China, Brazil, Russia, and the Middle East, according to Heron. More Macs in the marketplace means a growing profit opportunity in a highly profitable industry that steals billions worldwide.

Intego's Jack Nahan told me that the biggest threats to Mac users going forward are phishing, trojans, and ID theft. The two most interesting and insidious to date have been a scam where the user is invited to download a supposedly friendly new piece of anti-virus shareware called "Macsweeper" (it installs a trojan), and a "screen scraper" app that comes off the Web and never resides locally. It just copies whatever is on the user's screen (including banking information) and returns it to the scammer.

For more information on how to protect your computer (Mac or PC) and your information while online, check out these free resources on ConsumerReports.org:

And if you subscribe to ConsumerReports.org, you'll have access to:

—Thomas A. Olson

January 16, 2008

MacBook Air: Some closer looks

Mbair_frontblog A Consumer Reports colleague (Joyce Ward) and I met privately with Apple reps Tuesday afternoon for a personalized demonstration of the MacBook Air and other products. It was fun to take a closer look at these new offerings, even if just for a short time.

They say the MacBook weighs three pounds, but it honestly didn't feel even that heavy when I held it in my hand—it seemed lighter somehow. The screen was bright, the keyboard a joy to touch, and the trackpad "touch" software had specific settings for one-, two-, and three-finger operation. One finger can click, drag, or double-click. Two fingers flip, rotate, magnify, or minimize images or web pages by using a "pinching" motion. Three fingers let you "slide" from page to page, image to image. This software utility is currently fully compatible only with the Leopard Finder, Safari Web browser (seen on a Windows XP machine at left), and most of Apple's "iApps." Expect third-party support in the future.

Safariforwindowsblog Of course, one of the first things that came to mind when seeing the MacBook Air was, "How's this battery deal gonna work?" In case you hadn't heard, the battery in the MacBook Air is not user-replaceable. As a long-time traveling laptop user, that worries me. I always found having the occasional spare battery to be a good thing, especially on those extra-long excursions.

Apple insists its batteries are absolute state of the art, hold a charge very well, and have a very long life. (The 17-inch MacBook Pro's battery lasted 5.25 hours in our latest tests.) Nevertheless, Apple will try to ease your worries with a Battery Replacement Program: Bring your MacBook Air to the nearest Apple store, and the techs will replace the battery (while disposing of the old one in an environmentally responsible manner). Total cost: $129, the same as a new battery you would replace yourself in other models. In addition, more and more airlines today offer laptop power ports on their planes, and both Apple and third parties sell adapters. So as time goes on, the need for having all that extra battery power handy is becoming less necessary. (It was unclear whether this Apple store program was a "while you wait" service, or a "drop it off and pick it back up tomorrow" sort of thing. Time will tell.)

Apple's goal with the MacBook Air was to design a sleek laptop without most of the tradeoffs associated with ultra-portables. The full 13.3-inch backlit LED screen with 1280 x 800 widescreen resolution bears this out, as does the standard MacBook keyboard and an oversize trackpad that supports the one-, two-, and three-finger multi-touch technology used on the iPod Touch and iPhone. Nevertheless, for power users, there are some tradeoffs: There's only one USB port, no Firewire, no DVD, and the custom battery.

Tc_frontblog Which led to my next question for the Apple folks:  What if you're on the road, your Time Capsule (seen at right) is at home, and your system has a meltdown? Low odds, mind you, but there it is, coming from a geek who can't be too paranoid. They recommended two solutions. The first, of course, is to carry that $99 external DVD drive and your install disk with you. Another possibility is to install, from that disk, a copy of the Remote Disk application on someone else's Mac (or PC!) with a wireless card. Then you can piggy-back on their CD drive and run the installer to restore your hard disk. Clever, but all you're doing is imposing on a friend's good will—sooner or later you'll have to connect to some physical media to restore your system.

Next up in our interview session was the "Time Capsule" wireless backup solution. Security was my main worry with this product, so I asked our Apple reps: Should I be concerned with potential man-in-the-middle attacks when wirelessly backing up your hard drive? Not necessarily. Time Capsule is essentially a full Airport Extreme base station (a fancy term for "wireless router") combined with a server-class hard drive. It supports all the wireless security protocols found in any other wireless router, including WPA and WPA2. That was the answer I was looking for, but it was still unclear how simple that would be to set up for the uninitiated. It's not normally much fun for those who do it for a living. Tc_backblog All that wireless security is well and good, but sometimes to an old school guy like myself, there's nothing more secure than a good honest wire, and fortunately for me, Time Capsule has three gigabit-Ethernet ports included. (See image at left.) But of course, that does me no good with the MacBook Air, which has not a single Ethernet port built-in.

—Thomas A. Olson

January 15, 2008

MacBook Air, super-thin notebook, introduced

Mbair_frontblog What may be the most talked about of Apple's four major product releases Steve Jobs introduced today is a new addition to the MacBook line called the MacBook Air. With a teardrop profile only 0.76 inches at its thickest point, it's the thinnest notebook computer ever. (You can get closer looks at the new MacBook Air by clicking on each of the embedded images.)

Apple didn't compromise much on features. There's a full-size, backlit keyboard, 13.3-inch screen, iSight webcam, large trackpad with multi-touch gesture support (similar to the iPhone's, which lets you use your fingers in more ways than the traditional tapping and sliding), plus a new magnetic latch.

Mbair_sideblog There are only three ports on the right side: USB2, MicroDVI, and a headphone jack. (There's no Ethernet port for wired networking, but that's not really an issue with a notebook designed for extreme portability.) Apple says that the 1.6-GHz Core 2 Duo processor is 60 percent smaller than chips made for other models. The standard MacBook Air comes with an 80GB hard drive—or a 64GB solid-state drive for an additional $999. The standard memory configuration is 2-GB and Apple claims 5 hours of battery life. The built-in wireless capability supports 802.11n and Bluetooth 2.1+EDR.

There's no internal CD/DVD burner; to use discs you need the $99 external MacBook Air SuperDrive which connects to the USB port. Also, a new custom application in Leopard called "Remote Disk" lets you wirelessly "borrow" other users' CD/DVD drives.

Mbair_3qblog In keeping with Apple's environmental initiatives, MacBook Air notebooks have a fully recyclable aluminum case, displays that are mercury and arsenic free, and logic boards that are BFR and PVC free. In addition, the packaging has 56 percent less volume, to save trees.

The base model, which starts at $1,799, pairs a 1.6-GHz processor with an 80-GB Parallel ATA hard drive. A second model that features a 1.8-GHz processor and 64-GB solid-state drive starts at $3,098. Both ship in two to three weeks, but can be pre-ordered starting today.

Compared with Windows-based 13-inch slim-and-light notebooks we've rated (Consumer Reports' Ratings are available to ConsumerReports.org subscribers only), the MacBook Air is pricier and its hard drive is a bit slower and has a smaller capacity, but weighs more than a pound less. When compared with notebooks in the 3-pound range, such as the Sony TZ series 11-inch or Toshiba Portege R500 12-inch, its pricing is very competitive.

Continue reading "MacBook Air, super-thin notebook, introduced" »

January 11, 2008

CES 2008: Puzzling Products

Cluelssblog I've been at this longer than most product evaluators—and WAY longer than most bloggers—so when I see a new product, I look past the flashy demos and colorful brochures, and ask some fundamental questions: Does this product improve upon, or at least match, what has gone before? Does it fill a need—real or perceived—in its intended market? Does it have the potential to enhance one's quality of life? Is it good value for the money? Does it fulfill its claims? Is it environmentally friendly?

As we browse the tumult of hundreds of small companies' booths at CES, we have to quickly filter out those of interest, which I do by categorizing the featured products in about a second or two. If the process takes longer, it's often because my eye falls on something puzzling, usually because one of my fundamental questions pops out. Here are a few of the products and ideas I saw here at CES, that I struggle with trying to figure out "what were they thinking?" I don't mention brands, because in most cases, there is more than one manufacturer producing something similar. Go figure…

Mirrortvblog_2 Mirrored TV screens. I first saw this in a superstore in London, where traditional home décor and electronics clash. Now it's in the U.S. Put your flat-screen TV behind a one-way (half-silvered) mirror, and it disappears when it's shut off. But when the TV is on, that mirror still reflects light-colored objects—walls, clothing, furniture—negating efforts by the TV maker to design a nice, high-contrast image with deep blacks. More, the silvered glass blocks much of the light, making the image dim. (Click on the image at right for a closer look at what I saw on while walking the CES exhibit floors.) You could watch in the dark, but if you're willing to do that, you might as well use a front-projection TV, which would also solve the problem of the screen being visible.

Wide-screen digital photo frames. Nearly all digital cameras take pictures with a "standard" aspect ratio, usually 4:3 or 3:2, nearly matching traditional film and photo shapes, as well as picture frames. So, why are so many of the new digital photo frames we're seeing have screens shaped more like HDTV's 16:9 aspect ratio? Set to use the whole screen, they chop off bit of the top and bottom of each photo. Set to show the whole photo, they have black bars on the sides. (If you have Flash software installed, you can view our recent online video review of new digital picture frames for good examples of this, as well as the "mirror effect" described above.) Vertical photos have even larger black bars and are smaller than they would be on a 4:3 screen of the same area.

Thickcablesblog Inch-diameter speaker cables made of exotic materials. If your speakers were hundreds of feet away from your sound system, heavy cables (click on image at right for a closer look) would make sense, as the resistance of thin wire causes power loss and can affect the sound. But, for home use, anything short of a 50-foot cable run needs only the thinner 14- to 16-gauge cable that sells for about 50 cents a foot at your local Radio Shack.

Proprietary protocols instead of standards. Standards for wireless connectivity—such as Wi-Fi and WiMax for mobile networking, HomePlug for power-line networks, and Insteon and Z-Wave for home controls—are developed for two main reasons. First, standards ensure that products from different manufacturers can be made to work with each other. Second, they help ensure that a standards-based device doesn't interfere with another standards-based device that may be operating nearby. Some manufacturers violate standards to gain a small edge in performance over competitors, but that edge usually only applies when working with other products from the same manufacturer, and often disappears in real world situations anyway.

10,000-watt subwoofer amplifiers for cars. Sorry, but I just had to include this one. Call me a curmudgeon, but a product that violates every one of my fundamental issues just begs mentioning.

—Dean Gallea, Senior Program Leader

January 09, 2008

CES 2008: New HD entertainment service coming soon

XStream Looks to the Sky for New HD Service

Satdishblog Look out DirecTV and Dish: A start-up company called XStream HD said yesterday at CES that it will launch a new satellite-based high-def entertainment service by the end of this year. The service, called XStreamHD, will deliver movies, TV, music, games, and other forms of entertainment in high-definition—including some content in Full HD 1080p resolution—and 7.1-channel surround sound.

The system consists of a small outdoor satellite antenna, an in-home media server, and an XStream media receiver. Already-orbiting satellites deliver multiple streams of Full HD content to the antenna. Signals are then routed to a wall-mountable, in-home media server, where they're stored in what the company calls a Virtual Personal Library. The library can gradually learn your preferences and  anticipate and store movies or programs matching your profile. When you want  to view a movie or show, the content is then delivered to the media receiver, which connects to a TV via an HDMI connection. When a title arrives, you have the option of renting or purchasing it.

At the heart of the system is proprietary compression technology that allows massive amounts of data to be delivered to the home. This allows for high-quality picture and sound—full 1080p video and up to 7.1 channels of lossless audio. The media server has three digital ATSC tuners plus DVR functionality, so you can record up to three HDTV broadcasts—in 720p  and 1080i—while watching a fourth program stored on the server. You can watch up to four Full HD streams simultaneously throughout the home using gigabit Ethernet. The base system, with 500MB GB of storage, is expected to be offered at an introductory price of $399.

[JAN. 18, 2007 UPDATE: The XStreamHD media server will have 500-gigabytes of storage, not, 500-megabytes as previously stated. We regret the confusion.—Ed.]

Several questions remain unanswered. It appears that cable programming won't be available via the service, so it won't be a true all-encompassing media hub. Also, pricing for the service itself wasn't  announced, nor were any of the movie studios that will be supporting the service. And at least initially, the system will be sold direct to consumers—no retail stores will carry the system—so installation will have to be handled by third-party installers.

At a press event featuring actor Michael Douglas, an investor in the company, XStream announced that launch partners would include DTS and Seagate Technology. The system will support DTS-HD Master Audio and features Seagate slide-out hard drives with up to 1 terabyte (TB) of storage.

—James K. Willcox

CES 2008: Wireless innovations for portable devices

Eyefiblog_2 Most of the buzz about wirelessness at the Consumer Electronics Show has been generated by products and technologies that seek to liberate HDTVs and other components that are usually connected by cables. But there have also been interesting announcements in traditionally unwired product categories. Here are three examples, from cameras, music players, and cellphones respectively:

Eye-Fi SD memory card. Some newer cameras have built-in Wi-Fi connections that enable them to wirelessly upload their photos to PCs, Macs and online photo and social networking sites over a home network. Now, any camera that accepts an SD memory card can have that convenience with the $100 Eye-Fi, a 2gigabyte SD memory card with a built-in Wi-Fi radio. (Click on image at right for a closer look.)

To receive photos in this mode, your computer must be turned on and running the Eye-Fi Manager software, a simple download from www.eye-fi.com. The card and software also allow any Eye-Fi-enabled camera to upload photos directly to 17 online sites, including KODAK Gallery, Shutterfly, Wal-Mart, Snapfish, Photobucket, Facebook, Webshots, Picasa Web Albums, SmugMug, Flickr, Fotki, TypePad, VOX, dotPhoto, Phanfare and Sharpcast. Eye-Fi is available now at Amazon.com, Buy.com, Walmart.com and other retailers.

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Sennheiser MX W1 wireless stereo headphones. Even wireless stereo Bluetooth headphones have wires—the ones that connect the left and right speakers. Not the MX W1. (Click on image at left for a closer look.) The two-piece MX W1 uses a new wireless technology called Kleer, which, unlike Bluetooth, permits left and right speakers to link wirelessly. The headphones' twist-to-fit design keeps them securely and comfortably in the ear. Another advantage Kleer has over Bluetooth is that it transmits lossless 16-bit, 44KHz-sampled digital audio, the same quality that is recorded on a CD. Bluetooth, on the other hand, compresses audio prior to transmission, which degrades sound quality.

The MX W1 includes a small Kleer transmitter, about the size of a matchbox, which plugs into the headphone jack of your music source. The transmitter also allows you to link a second set of MXW1 headphones to share your tunes with a friend. The MX W1 also comes with a carrying case that doubles as a charger for the earphones and transmitter, allowing you to recharge the headphones up to three times without plugging it into a wall outlet. Sennheiser says playback time on a single charge is about three to four hours. The MX W1 will be available in May 2008 for a whopping $599.

Iqua Sun bluetooth headset. In what may be a first in mobile electronics, there's now Iqua603sunbloga portable device that draws on the sun for power. The Iqua Sun BHS-603 (Click on image at right for a closer look) is a solar-powered Bluetooth wireless headset that will be available later in January for $100. About two inches in length and weighing under an ounce, the headset incorporates a photovoltaic cell that Iqua claims will use any available light, indoors or out, to charge its battery. The company claims the Sun delivers up to 12 hours of talk time, depending on available light; standby time, it says, can be infinite. In case your life isn't sunny enough, the device does come with a wall charger and the option to recharge via your computer's USB port.

—Mike Gikas and Paul Reynolds

January 08, 2008

CES 2008: Four web sites worth a visit

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The Consumer Electronics Show has become a showcase for content as well as hardware, and more exhibitors are featuring electronics-related websites. Here are four intriguing sites I learned about while browsing the exhibit booths last night—two that help you buy gear and two that help you share the content you create on your gear.

The tagline for Retrevo.com is "matching people and electronics." The site offers category overviews and product pricing summaries in real time. But its real distinction lies in capabilities built on computer algorithms. Retrevo crawls the Net to gather features data on products, which it then analyzes against a list of possible features, each assigned an importance level. It rolls those together with price data to assign a value score to each product. You can view a list or a rather complex "value map" reflecting Retrevo's judgment of the best-to-worst values in the product type you're seeking. The site also offers handy content for products you already own, including searchable manufacturers' manuals and tips on using the gear from users and expert sources.

When it comes to finding out how easy it is to use a cellphone, there's no substitute for actually holding the thing in your hand and trying it out, as we recommend in our advice on buying a phone. But tryphone.com offers the next best thing: a virtual, actual-sized version of the phone with menus and buttons you can explore by pressing your computer mouse. For now, there are only 10 phones up on the site, including the iPhone, the Blackberry Pearl, and the Samsung Juke, but tryphone says it will add three more phones a week until the site boasts hundreds. This site might be worth a visit even if you already own one of the listed phones, because there are tips on how to use them.

While there are plenty of sites for sharing and storing your photos, there are few or no such services for home videos. Motionbox.com fills that gap. There's a free service that's limited to 300 MB, a capacity you can quickly exhaust if you're a true camcorder auteur. A premium version, which costs $29.99 a year, offers unlimited capacity and the ability to download your videos in full resolution. Either service allows you to order Motionbooks, 3.5-by-2-inch flip books that animate a 15-second video clip of your choice. They're $8.99 apiece.

Finally, there's eJamming.com, a site for musicians that made a high-profile debut during yesterday's CES keynote address by Paul Otellini, the CEO of semiconductor giant Intel. The popular band Smash Mouth used this site to play together although each musician was at a different location in Las Vegas and the singer was on-stage with Otellini. The performance seemed flawless.

You can view the keynote address and performance via the CES Web site, www.cesweb.org/about_ces/multimedia.asp (scroll through the "playlist" of videos on the right) and via Intel's CES-related Web site, http://www.intel.com/pressroom/kits/events/ces2008/index.htm?iid=pr1_marqmain_ces2008 (scroll to the bottom of the page to find the link to the online video.).

To replicate the way musicians settle into a groove in a room, each adjusting their timing to that of their colleagues, eJamming's software analyzes the time delay, measured in milliseconds, among the players and adjusts it as needed. The site, which is free, allows you to post a recording of your playing and to solicit musical partners. Spokesmen say the site already has over 10,000 users and has been responsible for bringing together musicians from disparate countries to, er, e-jam together.

—Paul Reynolds

GPS Navigators that know how to listen

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Global positioning satellite (GPS) navigation systems are proliferating, rapidly replacing paper road maps as primary guides for trips in unfamiliar territory. To help keep your eyes on the road, many of the more advanced models provide audible turn-by-turn instructions.

But these new—and pricey—models from Pioneer and TomTom take cyber-human communications a step further with their ability to receive spoken commands. Now, instead of fumbling with on-screen menus, you can chart your next course by simply saying the address or name of the location, such as "L-A-X airport" or "home." Other bells and whistles include Bluetooth for hands-free communication with your cell phone, as well as interfaces for your MP3 player.

We've tested the $555 Magellan Maestro 4450, another GPS unit with voice-recognition features, and weren't quite impressed with the results. (You can watch our video review of the 4450 here if you have Flash software installed for your Web browser and have a high-speed Net connection.) You'll find less expensive—but still capable—models in our full Ratings of GPS units.

Here are more details on the units I've seen at CES:

Pioneer AVIC-F500BT. This portable navigator (click on image above for a closer look) is designed to seamlessly integrate with all factory car audio systems without costly modifications. It taps into your car stereo via the auxiliary audio input in a factory audio system or an optional module from Pioneer. In addition to accepting voice commands for navigation, the AVIC also lets you direct your Apple iPod and Bluetooth-enabled cell phone in conversational tones, such as "I want to hear the Beatles" or "call Roger." You can also control your iPod via the AVIC's 5.8-in. touch screen, which also acts as a caller ID screen for incoming calls.

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January 07, 2008

Flat-panel TVs take center stage

Panasonic_plasma_th46pz85_us_3_high Like a fashion model married to a rich mobster, TVs this year promise to be thin, stylish, and connected. At least that's the conclusion after the first day's press conferences at the Consumer Electronics Show here in Las Vegas.

Flat panels are getting thinner, with several companies here at the show vying for the bragging rights to the thinnest TV (making a micrometer an unexpectedly in-demand item among some journalists). The width of the bezels surrounding the screen is shrinking as well, enabling larger screens to fit into smaller spaces. Meanwhile, manufacturers are striving to differentiate their TVs with superior sound, a challenge given the ever-decreasing amount of c