Wireless data relief: Spelled W-i-M-a-x?

Net access over cell networks is still slower than with a home broadband connection, even on faster third-generation (3G) cellular data networks like EV-DO (Verizon and Sprint Nextel) and HSDPA (AT&T and T-Mobile). And those speedier networks aren't yet available in all metro centers, let alone in many rural areas. Laptop owners and those with advanced cell phones like the iPhone can get their broadband via Wi-Fi hotspots, but those are highly local, and so don’t really offer broadband access on the go.

Hoping to capitalize on these shortcomings, this week a coalition led by Sprint, Nextel, and Intel announced support for a more potent flavor of Wi-Fi called mobile WiMax. Based on the IEEE 802.16e wireless standard, mobile WiMax offers data speeds comparable to Wi-Fi (that is, about 5 to 10 times faster than today's cell data networks). WiMax also offers much greater range; indeed, some even think WiMax might one day replace cable or DSL as the home broadband access of choice.

But before you start salivating too much for a WiMax fix, consider the following issues that may yet trip up this promising technology—which, by they way, has been simmering in the wireless community for about a decade.

AT&T to pro-rate early termination fees for cell-phone contracts

In another sign of the growing consumer power in the cell phone marketplace that we reported last January, AT&T has joined Verizon in pro-rating its $175 early termination fee, a major thorn in the side of respondents to our latest survey of cellular service providers (available to subscribers).

But three other big wireless service providers, Alltel, T-Mobile, and Sprint, have yet to deliver on their promises to do likewise this year. Those providers still ding you for up to $200 if you cancel your cell phone contract before its full term is up. Consumer advocates including Consumers Union, Consumer Reports' parent organization, consider such flat fees to be unjustified, since consumers continually repay the cost of a low-priced or "free" cell phone with a portion of their bill each month.

AT&T's plan is similar to Verizon's. For both, there is no cancellation fee for the 30-day trial period at the beginning of a new cell phone contract, during which new customers can quit the service if they're dissatisfied. Thereafter, the $175 fee on one- and two-year contracts is reduced by $5 for each month you stay with the service.

Two promising new non-iPhones

Cell phones with iPhone-like design are garnering most of the attention as manufacturers begin to roll out their 2008 models. But we're also impressed with some conventional handsets that are taking more original, if not subtler, steps toward better cell-phone design. Here are two of them:

LG enV2 by LG. The original enV, with its tiny, hard-to-see keypad didn't impress us much when it debuted a more than a year ago. But, based on an initial look, this second incarnation, available this month from Verizon for $130 with a 2-year contract, seems to have fixed the problem. For one thing, the keypad is wonderfully large—roomy enough to accommodate the widest thumbs. It's also noticeably thinner and smaller, measuring just 4 in. x 2.13 in.  x 0.65 in. (For a closer look at the enV2, click on the image at right and the one immediate below.)

Like the old enV, it opens up like an eye-glass case to reveal a 2.4-in. screen, stereo speakers, and full QWERTY keyboard to satisfy heavy texters and multimedia addicts (though the keys did appear to be a tad more narrow than those on the original). Other niceties include support for GPS navigation and stereo Bluetooth headsets.

(Complete details of the original LG enV are found in our Ratings of cell phones, both available to ConsumerReports.org subscribers.)

Motorola MOTO Z9. GPS navigation, while flourishing on the Sprint and Verizon networks, has not been an option for most AT&T customers, save for a select group of smart-phone users (that doesn't even include owners of the iPhone, which lacks true GPS). That changes with the Motorola MOTO Z9, available now from AT&T for $250 with a 2-year contract. (Click on the image at right for a closer look.)

This GPS-enabled phone, which is compatible with AT&T's 3G data network, has a large, 2.4-in display that promises comfortable viewing of real-time, turn-by-turn directions offered by the extra-cost service. The Z9 is also compatible with AT&T's Video Share, which lets you stream live, one-way video of your special moments to another compatible phone. You can also download content directly music from eMusic and sideload tunes from Napster To Go. Other features include support for microSD cards up to 8GB and stereo Bluetooth headsets.

—Mike Gikas

Send in the iClones

Last week at CTIA 2008, the biggest tradeshow in the U.S. devoted to cell phones and other things wireless, key manufacturers Samsung, LG, and Sony Ericsson didn't even try to deny that the upcoming models they eagerly trotted before us bore a strong resemblance to the iPhone.

The newcomers unabashedly borrowed from Apple's hit multimedia smartphone in looks and ergonomic design. Like the iPhone, the Samsung Instinct, the Sony Ericsson X1 (click on the image at right for a closer look), and the LG Vu have a large, dark touch screen (about 3-in. measured diagonally) framed by a shiny metallic edge. Their interfaces, though distinct, all provide a quick way to jump in and out of their many functions, from phone calling and text messaging to media playback and Web browsing. And like the iPhone, if you select the wrong application icon, pushing a home key brings you right back to the main menu.

Pending our thorough tests of these pending pretenders, we can't say how well they stack up against their inspiration. But used briefly on the tradeshow floor, their performances seemed quite impressive, and some even add useful features the iPhone lacks.  Here are my first impressions:

Cell-phone spam: How to curb it

Cell-phone spam still trails computer spam, with the typical cell-phone user receiving at most a few spam text messages per year rather than the thousands that may bombard their computer-based e-mail accounts. But in some ways, cell spam is more annoying. It can cause your phone to ring or vibrate at inopportune times and possibly cost you money—typically 10 to 25 cents per message if you don't have a text-messaging plan.

Since 2005, the CAN-SPAM Act (Controlling the Assault on Non-Solicited Pornography and Marketing) has prohibited commercial e-mail and text messages to be sent to cell phones without "express prior authorization." Unfortunately, the law leaves commercial entities lots of loopholes. For example, it doesn't prevent your carrier or its partners from sending you upgrade offers or account notices. Also, non-commercial organizations such as charities and political campaigns can shoot you all the messages they want on your dime.

Sprint’s unlimited talk—and data—is cheaper

Talkative cell phone users got a buzz last month when major carriers, Verizon, AT&T, and T-Mobile began offering $99.99 unlimited calling plans. Now Sprint has also announced its own unlimited plans.

Like its competition, Sprint's "Simply Everything" plan offers unlimited voice calling, free nationwide long distance, and no domestic roaming charges. But for the same $99.99 per month, subscribers also get unlimited text/picture/video messaging, mobile Internet, and walkie-talkie style push-to-talk service.

That's a better deal than, for example, Verizon's Unlimited plans, which charge $99.99 for voice, $119.99 for voice and messaging, and $139.99 for voice, messaging, and mobile Internet.

However, as we previously advised, before getting a pricey unlimited plan you should first consider less costly somewhat unlimited plans.

In the case of Sprint, its new "Everything 900" anytime voice minute plan also comes with unlimited messaging and Internet (as well as unlimited voice nights and weekends and mobile-to-mobile) for only $89.99 per month. If you can live with 900 daytime voice minutes per month—still a hefty 40 minutes or so per weekday, after all—you'll save $120 annually over the $99.99 "Simply Everything" plan or up to $600 per year over competing carrier unlimited plans.

Mostly talk: New unlimited cell plans won't pay for most

Verizon, AT&T, and T-Mobile are now offering unlimited talk plans for $99.99 per month. While the plans offer convenience and 'peace of mind,' few subscribers, except heavy talkers, are likely to save with these all-you-can-talk offerings.

That's because with a little consumer planning effort and discipline consumers can maximize Verizon's and AT&T's national, no-roaming-fee, no-long-distance-charge plans that cost $60 a month. Those plans ostensibly sell you 900 anytime minutes per month, but both also give you unlimited nights and weekends. With Verizon's "national IN calling" feature, there's also no charge for calls anytime of the day to some 64 million other Verizon Wireless customers. AT&T's version of this is "mobile-to-mobile" minutes, and offers free calls anytime to AT&T's more than 70 million customers.

It's pretty much the same deal as AT&T's and Verizon's with Alltel's National Freedom 900 plan, except that that carrier's "My Circle" feature also lets you make unlimited free anytime calls to 10 wireless or landline numbers on any network. T-Mobile's myFaves 1000 plan provides 1,000 whenever minutes, free roaming and long-distance and unlimited nights and weekends; but instead of unlimited minutes to other phones on the T-Mobile network, it gives unlimited "myFaves" minutes to only 5 designated numbers on any network.

The Other Digital Transition

Most of the news coverage regarding the "digital transition" has been about television, which is switching to all-digital broadcasts on February 17, 2009. But some cell-phone users and other wireless subscribers face another type of digital transition—and in just a few days. On February 18, an FCC law requiring cellular carriers to provide analog service to subscribers and roamers expires. That means some older analog phones, alarm systems, and OnStar emergency services will no longer work.

Unlike TV broadcasters, cellular carriers aren't being forced to drop analog service. Rather, they're now allowed to discontinue analog service if they already blanket their cellular geographic service areas (CGSAs) with digital coverage. You won't be blindsided by the change. Carriers have to give their analog customers adequate warning. Here's the 411 on who's affected, and what they can do about it:

Cell-phone users. The expired law primarily affects some analog customers of Verizon, Alltel, AT&T, US Cellular, and Dobson (and other companies that market their services as "Cellular One"). Fortunately, it's only customers who have older, analog-only phones—not the newer digital phones with analog backup. You can tell your phone is analog if it's more than 5 years old, or if it doesn't have the ability to access the Web or handle text messages. Customers of SprintNextel and T-Mobile, whose networks are already entirely digital, should not be affected by the change. Rural subscribers to regional analog carriers shouldn't be inconvenienced either, though their phones may no longer be able to roam in areas serviced by digital-network carriers.

Apple doubles the capacity of iPhone, Touch

Expanded capabilities, expanded capacity. New versions of Apple iPhone and Touch (the iPhone-without-the-phone), available today, have doubled the maximum storage capacity of these big-screen multimedia devices. They provide 16 and 32 gigabytes (GB) of storage, respectively; both cost $500.  Still available are the 8GB iPhone, $400, and 8GB and 16GB Touches, $300 and $400, respectively.

The storage boost comes just weeks after the software upgrades announced at the MacWorld trade show in San Francisco, which added GPS-like tracking on Google Maps, rented-movie playback, and customizable menus to these Wi-Fi-enabled products. In September, when the Touch debuted, another software update enabled both products to download iTunes content directly over their Wi-Fi connections.

These content options further challenge the capacities of these flash-memory digital media players. For example, just one movie rental alone can eat up 1.5GB to 2GB of storage. Add to this the ever-growing library of TV shows and free video podcasts and an iOwner could face a content overflow. That may explain why Apple discontinued the 4GB iPhone just two months after its June 30th debut.

Just ordered a less-than-maximum-capacity iPhone or iPod you don’t want? Call and cancel the order. If it's already shipped, Apple says, you can refuse the delivery and call the company to order one of the new, large-capacity models.

—Mike Gikas

Macworld 2008: Add to your iPhone; handsfree talk

Besides printers, scanners, and networked storage solutions, which you always expect to find at Macworld, the focus this year seemed to have shifted towards new 3rd-party peripherals revolving around iPhone. Dozens of new headset, headphones, and docking options have recently become available to support Apple's new flagship product.

Macally, a long time provider of Mac peripherals, offered Tune Pro and FlexTune. Designed for the iPod, TunePro is an audio minisystem with a flat-panel appearance and includes an alarm clock—perfect for the nightstand; FlexTune is a small but very versatile charger and speaker set for both iPod and iPhone. What was interesting about the latter was the way the speakers could slide laterally so the iPhone could be rotated to landscape mode for video viewing, to minimize the device's footprint on an office desk.

Skullcandy offers creative designs that appeal most to a younger crowd. They recently introduced the iPhone FMJ headset. They also offer full-featured wireless headphones. Most of their prices are under $100, except for the high-end phones, which retail for $169.95.

Ultimate Ears offered four models of high-quality headsets for iPods and iPhones: the Custom, the Triple.fi, the Super.fi, and the Metro.fi for the style conscious.

I briefly stopped by Xtreme Mac as well, and saw a wide variety of good-sounding, aesthetically-pleasing docking stations, speakers, and clock radios, most notably the Luna X2 and the Tango X2. They also offered nearly a dozen varieties of cases, pouches and protective covers for iPods and iPhones.

One of the more interesting presentations I attended was from Altec Lansing, who said their new T612 iPhone dock and speaker system (Click on the image at left for a closer look.) is the first to be "Apple certified", meaning Apple agrees to sell them in Apple stores. Apparently such certification is difficult to attain, as Apple has very tight engineering standards regarding specific emissions and GSM shielding. Capable of both desk and wall mount, the sound is very rich and clean. It is also backward compatible with dockable iPods.

MacBook Air, super-thin notebook, introduced

What may be the most talked about of Apple's four major product releases Steve Jobs introduced today is a new addition to the MacBook line called the MacBook Air. With a teardrop profile only 0.76 inches at its thickest point, it's the thinnest notebook computer ever. (You can get closer looks at the new MacBook Air by clicking on each of the embedded images.)

Apple didn't compromise much on features. There's a full-size, backlit keyboard, 13.3-inch screen, iSight webcam, large trackpad with multi-touch gesture support (similar to the iPhone's, which lets you use your fingers in more ways than the traditional tapping and sliding), plus a new magnetic latch.

There are only three ports on the right side: USB2, MicroDVI, and a headphone jack. (There's no Ethernet port for wired networking, but that's not really an issue with a notebook designed for extreme portability.) Apple says that the 1.6-GHz Core 2 Duo processor is 60 percent smaller than chips made for other models. The standard MacBook Air comes with an 80GB hard drive—or a 64GB solid-state drive for an additional $999. The standard memory configuration is 2-GB and Apple claims 5 hours of battery life. The built-in wireless capability supports 802.11n and Bluetooth 2.1+EDR.

There's no internal CD/DVD burner; to use discs you need the $99 external MacBook Air SuperDrive which connects to the USB port. Also, a new custom application in Leopard called "Remote Disk" lets you wirelessly "borrow" other users' CD/DVD drives.

In keeping with Apple's environmental initiatives, MacBook Air notebooks have a fully recyclable aluminum case, displays that are mercury and arsenic free, and logic boards that are BFR and PVC free. In addition, the packaging has 56 percent less volume, to save trees.

The base model, which starts at $1,799, pairs a 1.6-GHz processor with an 80-GB Parallel ATA hard drive. A second model that features a 1.8-GHz processor and 64-GB solid-state drive starts at $3,098. Both ship in two to three weeks, but can be pre-ordered starting today.

Compared with Windows-based 13-inch slim-and-light notebooks we've rated (Consumer Reports' Ratings are available to ConsumerReports.org subscribers only), the MacBook Air is pricier and its hard drive is a bit slower and has a smaller capacity, but weighs more than a pound less. When compared with notebooks in the 3-pound range, such as the Sony TZ series 11-inch or Toshiba Portege R500 12-inch, its pricing is very competitive.

Macworld 2008: Preview

Apple goes into Macworld Expo, the annual party, love fest, and religious revival for the Cult of Mac, which opened today in San Francisco, following a year that's had a few fizzles (Apple TV, the first release of OS X Leopard, 10.5), one big hit (the iPhone) and under-the-radar sales growth of 40% for Mac desktops and laptops. The one adjective that no longer describes Apple is "beleaguered."

While analysts don’t see the same kind of explosive growth for Apple this year, they still hope a few compelling new products and services will keep the company on a growth track.

I do believe Apple will deliver. My first clue was this week's pre-event announcement of a new MacPro tower and XServe, powered by 8-core Intel Xeon processors, offering 2.3 times the speed and raw horsepower as the dual, quad-core 3.0 Ghz machines being sold only a month ago. If they couldn't wait one week to announce this, it often indicates they have so many other things to show us, there simply wasn't room in the Keynote program to hold it all.

Below is a distillation of predictions, hopes, and wishes from the amassed Mac pundits and bloggers for Keynote 2008:

Movie rentals in iTunes—Fox and Disney are reported as already signed on and almost everybody wants the "One More Thing" to be—at long last—the entire Beatles collection, made available at the iTunes Music Store (iTMS). (If that happens, no one will be crying over the loss of Universal.)

Improvements to iPhone: A 16GB, 3G model, with no limits on cell service provider—we can certainly dream, can't we? Also rumored is an iPhone SDK (software development kit), which would mean that there would be a market for third-party software. We might even see a demo of 3rd-party apps—something developers were clamoring for most of last year.

Office 2008—slam-dunk #2, as Amazon is already taking pre-orders. I expect someone from Microsoft will make the official announcement during the Keynote. (I'll write more on Office later in the week, when I get to see it for real.)

Leopard 10.5.2—this is almost a slam-dunk, as the Developers Cut is already making the rounds. There are at least 75 fixes and feature additions in the works, and this would be a perfect time to announce their deployment.

New Cinema displays with touch-screen and built-in webcam—possibly 24-, 27- and 30-inch models, an upgrade that is long overdue.

Blu-ray drives in some Macs—a rumor that is growing some legs, now that Blu-Ray seems to be winning the format war, and there is going to be a growing need to handle HD content.

Ultraslim notebook/touch tablet—this is the biggest rumor to make the rounds, and highly likely: Apple fills out its laptop line with an ultra-thin notebook, running on flash memory instead of a hard drive, sporting a 12-13 inch touch screen, which could possibly fold over to become a tablet Mac.

Final Cut Studio update—not likely, but definitely overdue, considering the plethora of new digital camcorders that have hit the market

Apple TV "2.0"—look for a "reboot" of this product, with new features, more storage, and built-in compatibility with iTMS movie-rental.

If you are not attending this year, here is a link to sites offering live blogging of the Keynote (SFW). Stay tuned!

—Thomas A. Olson

Thomas Olson, the Publishing Systems Administrator for Consumer Reports' Editorial, Design, Production and Pre-Press groups, has been a Mac enthusiast since 1984.

 

CES 2008: Wireless innovations for portable devices

Most of the buzz about wirelessness at the Consumer Electronics Show has been generated by products and technologies that seek to liberate HDTVs and other components that are usually connected by cables. But there have also been interesting announcements in traditionally unwired product categories. Here are three examples, from cameras, music players, and cellphones respectively:

Eye-Fi SD memory card. Some newer cameras have built-in Wi-Fi connections that enable them to wirelessly upload their photos to PCs, Macs and online photo and social networking sites over a home network. Now, any camera that accepts an SD memory card can have that convenience with the $100 Eye-Fi, a 2gigabyte SD memory card with a built-in Wi-Fi radio. (Click on image at right for a closer look.)

To receive photos in this mode, your computer must be turned on and running the Eye-Fi Manager software, a simple download from www.eye-fi.com. The card and software also allow any Eye-Fi-enabled camera to upload photos directly to 17 online sites, including KODAK Gallery, Shutterfly, Wal-Mart, Snapfish, Photobucket, Facebook, Webshots, Picasa Web Albums, SmugMug, Flickr, Fotki, TypePad, VOX, dotPhoto, Phanfare and Sharpcast. Eye-Fi is available now at Amazon.com, Buy.com, Walmart.com and other retailers.

Sennheiser MX W1 wireless stereo headphones. Even wireless stereo Bluetooth headphones have wires—the ones that connect the left and right speakers. Not the MX W1. (Click on image at left for a closer look.) The two-piece MX W1 uses a new wireless technology called Kleer, which, unlike Bluetooth, permits left and right speakers to link wirelessly. The headphones' twist-to-fit design keeps them securely and comfortably in the ear. Another advantage Kleer has over Bluetooth is that it transmits lossless 16-bit, 44KHz-sampled digital audio, the same quality that is recorded on a CD. Bluetooth, on the other hand, compresses audio prior to transmission, which degrades sound quality.

The MX W1 includes a small Kleer transmitter, about the size of a matchbox, which plugs into the headphone jack of your music source. The transmitter also allows you to link a second set of MXW1 headphones to share your tunes with a friend. The MX W1 also comes with a carrying case that doubles as a charger for the earphones and transmitter, allowing you to recharge the headphones up to three times without plugging it into a wall outlet. Sennheiser says playback time on a single charge is about three to four hours. The MX W1 will be available in May 2008 for a whopping $599.

Iqua Sun bluetooth headset. In what may be a first in mobile electronics, there's now a portable device that draws on the sun for power. The Iqua Sun BHS-603 (Click on image at right for a closer look) is a solar-powered Bluetooth wireless headset that will be available later in January for $100. About two inches in length and weighing under an ounce, the headset incorporates a photovoltaic cell that Iqua claims will use any available light, indoors or out, to charge its battery. The company claims the Sun delivers up to 12 hours of talk time, depending on available light; standby time, it says, can be infinite. In case your life isn't sunny enough, the device does come with a wall charger and the option to recharge via your computer's USB port.

—Mike Gikas and Paul Reynolds

CES 2008: Four web sites worth a visit

The Consumer Electronics Show has become a showcase for content as well as hardware, and more exhibitors are featuring electronics-related websites. Here are four intriguing sites I learned about while browsing the exhibit booths last night—two that help you buy gear and two that help you share the content you create on your gear.

The tagline for Retrevo.com is "matching people and electronics." The site offers category overviews and product pricing summaries in real time. But its real distinction lies in capabilities built on computer algorithms. Retrevo crawls the Net to gather features data on products, which it then analyzes against a list of possible features, each assigned an importance level. It rolls those together with price data to assign a value score to each product. You can view a list or a rather complex "value map" reflecting Retrevo's judgment of the best-to-worst values in the product type you're seeking. The site also offers handy content for products you already own, including searchable manufacturers' manuals and tips on using the gear from users and expert sources.

When it comes to finding out how easy it is to use a cellphone, there's no substitute for actually holding the thing in your hand and trying it out, as we recommend in our advice on buying a phone. But tryphone.com offers the next best thing: a virtual, actual-sized version of the phone with menus and buttons you can explore by pressing your computer mouse. For now, there are only 10 phones up on the site, including the iPhone, the Blackberry Pearl, and the Samsung Juke, but tryphone says it will add three more phones a week until the site boasts hundreds. This site might be worth a visit even if you already own one of the listed phones, because there are tips on how to use them.

While there are plenty of sites for sharing and storing your photos, there are few or no such services for home videos. Motionbox.com fills that gap. There's a free service that's limited to 300 MB, a capacity you can quickly exhaust if you're a true camcorder auteur. A premium version, which costs $29.99 a year, offers unlimited capacity and the ability to download your videos in full resolution. Either service allows you to order Motionbooks, 3.5-by-2-inch flip books that animate a 15-second video clip of your choice. They're $8.99 apiece.

Finally, there's eJamming.com, a site for musicians that made a high-profile debut during yesterday's CES keynote address by Paul Otellini, the CEO of semiconductor giant Intel. The popular band Smash Mouth used this site to play together although each musician was at a different location in Las Vegas and the singer was on-stage with Otellini. The performance seemed flawless.

You can view the keynote address and performance via the CES Web site, www.cesweb.org/about_ces/multimedia.asp (scroll through the "playlist" of videos on the right) and via Intel's CES-related Web site, http://www.intel.com/pressroom/kits/events/ces2008/index.htm?iid=pr1_marqmain_ces2008 (scroll to the bottom of the page to find the link to the online video.).

To replicate the way musicians settle into a groove in a room, each adjusting their timing to that of their colleagues, eJamming's software analyzes the time delay, measured in milliseconds, among the players and adjusts it as needed. The site, which is free, allows you to post a recording of your playing and to solicit musical partners. Spokesmen say the site already has over 10,000 users and has been responsible for bringing together musicians from disparate countries to, er, e-jam together.

—Paul Reynolds

Out with the old: The trade show season starts

With the peak buying season over for consumers, save for Superbowl-driven sales of flat-panel TVs, it's time for wholesalers and retailers to begin their buying spree, so store shelves will be full of new gear 10 or so months from now.

Their season opener is the 2008 International Consumer Electronics Show (CES), a behemoth that opens on Monday and will draw hundreds of thousands of people to some 1.7 million square feet of exhibits in Las Vegas. While most of what's on display is electronics hardware of every description, what's creating buzz so far about the show isn't really gear. Instead, paralleling the evolution of consumer electronics itself, the news at CES is becoming less about hardware alone and more about intermingled bundles of content and compatible equipment.

Earlier this week, for example, Netflix, the mail-order DVD rental giant, previewed its big CES news by announcing plans to also begin delivering movies online to some LG-brand HDTVs using set-top boxes built by LG Electronics. [Jan. 4, 2007 UPDATE: A closer look at both companies' press releases reveals that LG will produce set-top boxes to deliver Netflix online content to "large-screen home theater HDTVs," not to just "some LG-branded HDTVs" as we originally and erroneously stated. —Ed.] The annual five technology trends to watch in 2008, from the Consumer Electronics Association, CES's organizer, are resolutely "soft," comprising retailing, radio, GPS services, and the CE production cycle. And the industry spokespeople invited to speak at a recent CES media preview were content types from Universal and Sony studios, talking about their plans for big displays and splashy showcase events at CES.

That's not to say the show won't overflow with new equipment, or that we won't report on it and the trends it embodies. Dean Gallea, Consumer Reports' test-program leader in computers, expects to see a continuing stream of smaller, lighter, and less expensive laptops. Mike Gikas, Consumer Reports' editor for mobile devices, will be looking at how small and capacious the new MP3 players are and how they’ll connect to other gear (he’ll also look at cordless phones and cellphones, though the latter has its own show later in the year). Jim Travers from Consumer Reports' Cars section will be looking at the next generation of GPS navigators, those runaway hits of the past holiday season, as well as other after-market automotive gear; his posts will appear both on this blog and our Cars Blog. And Jim Willcox will cover HDTV and other audio-video gear; he expects to see more examples of TVs that use OLED, a new technology that makes flat-panel sets look positively chubby, and of sets that use lasers as a light source. I'll also be at CES, and will weigh mostly on trends that transcend the categories above; examples are electronics recycling, content protection, and networking.

CES is only the first and biggest of the industry showcases early in the year. Just days behind, beginning January 12 14, is MacWorld Conference & Expo in San Francisco, the meeting of the Apple Macintosh tribe; Tom Olson, our computer database expert, will be blogging from that event. Late in the month comes the digital-camera trade show, PMA08, also in Las Vegas. Let the exhibits, the hoopla, and the buying begin.

[Jan. 4, 2007 UPDATE: The correct start date for MacWorld show is Jan. 14, 2008. We also neglected to mention that Consumer Reports' editor Terry Sullivan will be reporting from the PMA08 show when it begins Jan. 31. —Ed.]

—Paul Reynolds

LG Voyager Cell Phone: First impressions

If a new cell phone is on your holiday wish list, wireless service providers and phone makers are more than happy to flood you with dozens of new models that offer a slew of new features and other goodies.

To be sure, one of the hottest wireless phones for holiday shoppers is Apple's iPhone. But if you're a Verizon customer and are hesitant to switch over to the AT&T service, there's good news. The wireless carrier now offers the LG Voyager, a cell phone that closely mimics the iPhone's touch-screen and other capabilities. (Click on the image at right for a closer look.)

On ConsumerReports.org, we've taken a closer look at this iPhone competitor as well as Verizon's other heavily-promoted phones, the LG Venus and Samsung Juke. Check out our free report all three phones.

The report also has an online video which shows the LG Voyager in action. Click on the player below or go to our most recent cell phones Ratings report on ConsumerReports.org to see the video. (You must have Macromedia Flash software installed to watch our free online videos.)

Apple's new iPod -- an iPhone minus the phone

The iPhone now has a non-telephonic sibling. As part of a revamp yesterday of its iPod players, Apple unveiled the iPod Touch (see photo on the right. Click to enlarge.), a multimedia player looks like the iPhone and has the same features and capabilities except it lacks a phone, a camera, and the iPhone’s text messaging and e-mail applications. A Touch with 8 gigabytes is $300; one with 16 gigabytes is $400. The players will be available later in September.

The Touch also led Apple to touch up the iPhone, launched just two months ago. Effective now, they have discontinued the 4-GB iPhone and cut the price of the 8-GB model by $200, to $400. (In addition to making the iPhone more affordable, that means those who already own the device have essentially paid a premium of around $3 a day to be among the first iPhone users.)

These images (click to enlarge) show how similar in appearance the new iPod Touch (on the left) is to the two month old iPhone (on the right).

Also, as Apple promised when the iPhone debuted, sometime this month the iPhone will be able to download iTunes content via their Wi-Fi connection. (The Touch will also have this capability.)  iPhones already in circulation will need to download a patch. Among the available downloads for the iPhone will be song-based ringtones. The catch, you’ll have to pay iTunes 99 cents for the privilege, even if you already own the song.

Other iPods have been revamped, with these new models available as of this weekend:

The largest-capacity iPod ever. The hard-drive-based iPod, now called the iPod Classic, is getting a minor facelift and a major boost in storage. There will now be a 160-GB (40,000-song) iPod, the biggest capacity ever for an iPod, at a price of $350, the same as the previous 80-GB model. The new 80-GB model will be $250. The Classic will come in black or white.

A Nano with video. A new Nano (see photo left, click to enlarge) will be able display videos on a screen that’s been expanded to 2 inches in diameter. It has a new squarish shape (2.5 in x 2.06 in. x 0.26 in.). There’s no longer a 2-GB Nano. The new 4-GB version costs $150 and is available in silver. The 8-GB model costs $200 and is available in silver, blue, red, green, and black.

More colors for the Shuffle. The Shuffle is available in more hues, including silver, blue, red, green, and purple.  Otherwise, it's unchanged -- it still lacks a screen, and there’s still only one capacity, 1 GB, and one price: $80.

-- Mike Gikas

iPhone Hacking Raises Security Concerns for all Smartphone Users

Security analysts have long predicted that hackers who routinely pester computer users would eventually target smart phones, whose advanced network connections and operating systems continue to become more computer-like. Indeed, smart-phone virus outbreaks have been reported in Europe and Asia.

This week Independent Security Evaluators (ISE), a U.S. independent testing lab, dramatized the looming danger by piercing the defenses of the much-vaunted iPhone. (ISE is the lab whose help Consumer Reports seeks for our evaluations of security software. See our report on how we test antivirus software and look for our 2007 State of the Net report, which posts to ConsumerReports.org in early August.)

See our complete coverage on:

• Apple's iPhone
• Internet and online security risks

Some telecom experts believed the iPhone was relatively immune from such attacks because of the limited access Apple granted third-party developers to iPhone's operating system (a stripped-down version of the one that runs on Macs), and because iPhone's Safari Web browser lacks the ability to use plug-ins, such as Flash, a primary entry point for Web-borne attacks.

Yet ISE was able to hack into a New York Times reporter’s iPhone when it (voluntarily) visited a special Web site they created, which uploaded malicious software and gave the "hackers" unlimited access to files and phone functions. (Note: The embedded link will take you to the New York Times Web site, which may display an online ad before presenting its story on hacking the iPhone.)

Besides downloading contact information and recent text messages, ISE claims it was able to seize control of the phone, and program it to dial any number, send any text message—-even turn the iPhone into a bugging device to eavesdrop on anyone within earshot. More important, while ISE’s focus was the iPhone, their main point is cell-phone providers need spruce up their security act. More details of ISE’s iPhone effort are available on http://www.exploitingiphone.com/.

ISE has sent its recommendations for security patches to Apple. In the meantime, it offers these tips for iPhone and other smart-phone owners to minimize risk:

• Only visit Web sites you know
• Only use Wi-Fi networks you trust
• Don’t open Web links from e-mails

--Mike Gikas

iPhone, the camera phone

Despite its high price tag and innovations such as its touch screen, Apple's iPhone doesn't break new ground in all features and functions. Sometimes it's merely competent--as with its built-in camera, which is fine but nothing special.

The iPhone's camera does have a 2-megapixel (MP) sensor. That's more than most camera phones (at least in the U.S.), which are limited to no more than 1 MP of resolution. But other phones, such the Samsung SCH-a990, Sony Ericsson K790a, and Nokia N95, offer 3 to 5 MP.

But resolution is only one ingredient of image quality. The iPhone's camera yielded photos that were comparable in overall quality to those from our tests of those high-res cameraphones. Which is to say images were better than those from most cameraphones we've tested but fell short of those from a typical digital camera.

The iPhone's dynamic range (which is the difference between, or ratio of, the lightest and darkest elements of a displayed image) was especially good, with minimal visual noise in the resulting images. Also images taken in low light were passable, which they aren't from all cellphones. On the other hand, color balance was only fair, with many daylight shots bearing a bluish tinge.

The iPhone: Some issues to consider

With the initial clamor about Apple’s first phone now over, non-Apple-aficionados can ponder whether to pony up $499 or $599 for the device. As our tests wrap up, here’s what to consider if you’re still on the iFence about the iPhone:

• How important is phone performance? As we mentioned previously in our video review, the iPhone offers superb multimedia functionality via its unique touchscreen and integration with services like YouTube and Google Maps. But, as we've also said: As a phone, it’s only so-so in voice quality and AT&T’s service has some issues.


• Is your present phone under contract? If so, you’ll need to pay out the contract or pay its termination fee of up to $200. (If you have a contract with AT&T, the termination fee will be forgiven. Read Consumer Reports' recent report on the high costs for changing your cell service for other money saving tips.)


• Are you shopping for an iPod? The iPhone’s 4- or 8-GB iPod is the best MP3 player built into a phone that we’ve ever tested, and offers a new and appealing interface. However, we’d be surprised if new iPods with those features didn’t arrive later this year.


• Do you now text a lot on a keypad? The iPhone’s text-entry interface is fine, and easy enough to learn. But it’s very different from sending text messages on the QWERTY keyboard found on most smartphones. Speed texters on that type of keyboard may want to stick with it.


• Do you need PDA functions? The Palm Treos and most Blackberrys are better at these. With the iPhone, you can’t edit or create documents, nor can you enter or edit calendar appointments on the phone itself--you can do that only through iTunes on your computer.

[July 9, 2007 Update: As blog reader Shawn Duncan notes in this post's comments, we goofed on this. There is a way to create and edit new documents and calendar entries on the iPhone. --Ed.]

More next week from our continuing tests of the iPhone. But please add your own comments here and in the iPhone thread of our online discussion forums. (Our boards are free to read, but registration is required to post messages.)

--Mike Gikas

iPhone, the cell phone

With all the attention given to its multimedia features and innovative touch screen, it’s almost easy to forget the iPhone is, well, a phone. And some of our initial tests of Apple’s first cellphone suggest that telephony may not be its strong suit.

In voice-quality tests, the iPhone’s performance has been undistinguished at best. Quality when listening to a call was fair. Calls from the iPhone heard on another phone were good in quality. By comparison, among the AT&T-compatible smartphones in our current Ratings (available to ConsumerReports.org subscribers), only the Palm Treo 680 scored that low in voice quality. The best-sounding AT&T-compatible phones, the Samsung BlackJack and Cingular 3125, scored good and very good respectively in listening and talking modes. And all those phones cost $100 to $200, compared with the $499 and $599 price tags for the iPhone.

Other ways in which the iPhone could use a little more polish as a phone: It has no voice-activated dialing and offers no easy way to access frequently called numbers. On the other hand, its visual voice mail (see image) offers a unique advantage over other phones. As we demonstrate in our video First Look (Macromedia Flash required to watch our review of the Apple iPhone), its interface allows you to skip listening to every message in sequence. Instead, you view a list of calls (Click on the image for a larger view) and tap the one you want to hear or click on it to return the call. The feature even allows you to retrieve messages you’ve deleted by plucking them from a deleted directory, much as you retrieve e-mail messages from your computers’ trash.

Got your own iPhone experiences to share? We appreciate the comments you’ve been sharing in response to our blog entries. We’ve also now opened an iPhone thread on our cell phone discussion forums. (You don't need to be a ConsumerReports.org subscriber to read our free online discussion forums. But you do need to register to participate in our online discussions.) And our testing continues, with more results expected later this week.

--Mike Gikas

iPhone display shines in early tests

On most phones, the display is important enough. On the iPhone, it’s paramount because it also serves to control the device, which has very few buttons or other controls.

Display quality, then, was our first order of business in our iPhone tests, which began today. Our initial findings:

Brightness and legibility. iPhone’s 3.5-in., 480 x 320-resolution display proved to be excellent in readibility even in bright sunlight, a setting that washes out many screens. In fact, this may be the most legible cell-phone screen we’ve ever tested. Most notable was how readily we could read details--the numbers of incoming and outgoing calls, and signal and battery meters, for example--even in the midday sun. One quibble, however: The chrome-like frame can produce annoying glare when you hold the iPhone at certain angles in bright sunlight.

Surface issues. The iPhone’s mirror-like surface does draw smudges. However, the smears weren’t distracting on most functions, though they were quite noticeable where the screen was dark. (Click on the image above for a larger view and you'll see what we mean.) The iPhone comes with a chamois-like cloth that effectively wipes off smudges with a light buff. And in a quick scratch test--placing the iPhone in a pocket that also held four sets of keys--the glass screen came out unscathed.

We continue to assess other aspects of screen performance, and will report on those and other tests through the coming week. Meantime, if you’re among the new iPhone owners, we invite your impressions of the device in the comments below.

--Mike Gikas