Motorola Droid's strange camera bug

I have been seeing a lot of blog posts, discussions, and tweets about a bug in the Motorola Droid phone that causes autofocus to fail on certain dates and work on others.

I decided to talk to Mike Gikas, a Senior Electronics editor here at Consumer Reports to see if he could replicate the problem. I brought along my pocket video camera to record the action.

Mike's findings confirm that the autofocus bug is somehow date related. Images taken with the camera set to November 11th, were very blurry. Images taken with the camera set to November 17th were much more in focus. (Click on the images to see examples.)

Many blogs are reporting that the bug cycles every 24.5 days. Since the camera currently appears to be working correctly, users may be able to coast until December 11, when a patch for the Droid is expected to fix this problem.

We'll check back with Mike and other Consumer Reports experts after December 11th to see if a permanent fix has been released. —Dirk Klingner

First Impressions: Samsung Behold II smart phone

Samsung Behold II

Usually successor phones bear a fairly close resemblance to their earlier namesakes. But the Samsung Behold II, $230, available Wednesday from T-Mobile, looks and behaves little like the first Behold.

While that predecessor is an advanced phone with touch screen and a 4.9-megapixel camera with advanced controls, the Behold II is a smart phone, with a larger screen (3.2 in. vs. 3 in.) and more buttons at its base for accessing the phone's more advanced features. Measuring 4.57 in. x 2.2. in. x .48 in., the Behold II is about average in size for a smart phone. It includes built-in Wi-Fi, a full Web browser, virtual QWERTY keyboard and a 2GB MicroSD storage card, which you can upgrade to 16GB. The phone runs on the Android operating system, but the older 1.5 version. That aging OS lacks the native support for Microsoft Exchange Server, Facebook, and some of the advanced e-mail capabilities built into the 2.0 version of Android found the Motorola Droid, Samsung Moment, and other phones.

Our telecom engineers are currently testing the press sample we received from Samsung, but I've already had a chance to use the phone for a few hours. Overall, I found the phone decent enough, though not up to the standard of the Droid and some of the other smart phones that have hit the market recently, which offer better performance for less money. Here are my first impressions:

Display. Its 3.2-in. active matrix organic light emitting diode (AMOLED) display is pretty sharp: about 185 pixels per inch. Images seemed crisp and the colors were vibrant. Videos, including those I shot with the phone's camera, appeared smooth and sharp.

Phone controls. Where some smart phones lack hard phone buttons, and bury virtual phone controls on the desktop, the Behold has a well-located phone button on the bottom left corner of the phone. The virtual dial buttons were also easy to see and use, too, and buttons for voice mail, speed dial, contacts, and call log were conveniently displayed on the bottom.

A holiday gift to all: Recycle your old electronics (and get cash back)

With early Black-Friday deals abounding, maybe you're planning on getting some sleek, new electronic item to replace an old clunker. And you’re probably planning on heaving that old computer, TV, printer, or whatever to the curb, right? Do us all a favor and recycle it.

"Cell phones can be loaded with toxic metals, such as arsenic, cadmium, and mercury," says Urvashi Rangan, the director of technical policy at Consumers Union. "Old televisions and computer monitors can contain up to eight pounds of lead. When they break in a landfill, then can pose an environmental and a neurological hazard."

Unfortunately, our recent survey of green behavior found that only 12 percent of consumers are recycling large electronics and 17 percent recycle small electronics.

You don’t even have to be a complete altruist. Sears is offering cash (in the form of a Sears gift card, of course) for your old electronics. Value is based on the quality of the trade-in.

So, please, keep us neurologically sound. GreenerChoices.org offers help in finding places to recycle computers, cell phones, TVs, and more. A number of manufacturers and retailers (like Best Buy, Staples, and Office Depot) also offer recycling services. For more, check out our video: “Getting Rid of Old Electronics." —Nick K. Mandle

What's new in iPhone navigation apps

Two items of note from our friends at the Consumer Reports Cars Blog:

• TomTom to update, improve iPhone navigation app

TomTom has just announced improvements to their iPhone navigation app, some of which address shortcomings we have criticized in the past. The upgrade adds three key features routinely found on TomTom stand-alone navigation devices. More...

• Test Drive: Live traffic data on Navigon Mobile Navigator iPhone app

Navigon was the first major GPS maker to offer a downloadable iPhone navigation app, porting over its graphic interface and features to the popular cell phone. Today, the Navigon Mobile Navigator stands as the top-grossing application in the Apple iTunes store, though until this week it has lacked one key feature: traffic information. More...

First impressions: Dell Studio 17 PC

When Windows 7 was released on October 22, many computer models were discontinued and replaced by new ones equipped with the new operating system. We’re now testing a sizable group of desktops, laptops, and netbooks for inclusion in our upcoming computer Ratings (available to subscribers only).

For now, we can report findings for some models that are still being tested, starting with the Dell Studio 17, a 17-inch laptop.

The Dell Studio 17 retails at Best Buy for $780. With a Core 2 Duo processor and 4GB of memory, and a 500GB hard drive, performance was very good. It should be able to handle just about any task, although we don’t recommend it for 3D gaming. Battery life was better than average for a 17-inch laptop, at 4.25 hours. At 7.2 lbs., it’s not very heavy for its size.

You’d expect a generous keyboard on a 17-inch laptop, and that’s what you get. But there’s some give when you type, resulting in a squishy feel. The touchpad is large and easy to maneuver on, and it supports multitouch technology so you can use hand gestures to scroll and zoom, among other things.

Verizon's sky-high ETF: Do the math

Bloggers have speculated that Verizon's fat new $350 fee for breaking its smart phone contracts is intended to thwart phone flipping, a scheme in which you take the two-for-one deal, quit the contract on the second phone, then sell the handset on eBay at a profit, even after you pay the old $175 early termination fee (or "ETF").

Verizon didn't directly answer when we put that theory for the $350 ETF to them. "Our general reasoning is that it reflects the higher cost associated with the phone," said Tom Pica, a Verizon spokesman.

That suggests Verizon is giving customers bigger savings in the form of a bigger subsidy for those devices out of its own pocket, right?

Wrong.

Intel Reader: A device that turns any book into an e-book

The Intel Reader (Click to enlarge.)
[PHOTO: Intel]

Today, Intel launches a mobile reading device that converts printed text to digital text and then reads it aloud. The device weighs a little more than one pound, has a 4.3 inch screen and a 5 mega-pixel camera with a flash. Similar to netbook computers, the Intel Reader is powered by an Atom processor and promises long battery life: more than 4 hours of book "reading" or the ability to remain in standby mode for up to 5 days.

This small, portable device will allow blind or dyslexic users to gain freedom and independence by being able to read everything from menus to tax forms without waiting for assistance.

Last week, I got a chance to try out the device and was impressed by its ease of use and versatility. For starters, it is significantly smaller than previous reading assistance devices that were often confined to a desk at a local library. Capturing text from a book or magazine with the Intel Reader was made easy by the fact that the camera faces downward, perpendicular to the screen, allowing the user to hold the device comfortably in front of them. This innovation may spread to cell phones and shopping devices as it is currently very awkward to photograph text or bar codes with the rear facing camera on most cell phones.

Droid vs. iPhone: Them's fightin' words

A fight has broken out over last Friday's boxing-themed preliminary head-to-head comparison of the brand-new Motorola Droid and Apple's iPhone. The post has drawn scores of comments, and more readers continue to weigh in. The overwhelming majority of commenters feel our review gave short shrift to the Droid, though one reader, Robinson, noted, "this is a blog comparison not a formal CR review. So, don't trash what CR still does so well." Our testers continue to evaluate the Droid and our in-depth review will be posted in the coming days. In the meantime, some  thoughts on the issues raised by commenters:

Critics: The Droid's display is clearly better. Commenters are puzzled by why I called the display comparison a tossup even though I acknowledged that the Droid's display is bigger, boasts higher pixel density, and appears sharp and bright. (When comparing two identical Web pages side-by-side, text on the Droid's screen was noticeably sharper.) A key reason for my judgment: I wasn't able to test the Droid's display in the myriad of different lighting conditions, modes, and apps that our testers used to arrive at their scoring of the iPhone 3G S display (available to subscribers), the highest they've awarded to a phone screen. We'll see what our testers have to say about the Droid's display.

Critics: The Droid's camera is the better-equipped. I called this feature for the iPhone 3G S, in large part due to the camera's appealing interface and rich features. In addition to describing the Droid's camera as "well-equipped," I should have also have cited its flash and 16x9 (widescreen) video recording, both missing from the iPhone. Critics:

The iPhone's GPS isn't demonstrably better and costs more. On the first point, our Cars colleagues, who test GPS on all its platforms, demurred in their first impressions of the Google Maps Navigation found on the Droid, as I wrote. Since my post, there's now a full review on the Cars blog, which calls GMN only "adequate," and says the app should not be "the leading reason to purchase" an Android 2.0 phone, such as the Droid. But the review also acknowledges that the free software does "eliminate the need to pay for GPS and traffic services," including the cost of buying the pricey iPhone navigation apps and services. A couple of parting observations about the passion of the comments about this phone:

• They suggest the Droid has quickly emerged as the phone around which iPhone critics have coalesced. It's emerging as the preeminent un-iPhone or even anti-iPhone.
• The comments are further evidence that no community of observers takes a closer and more critical interest in how we test and assess than smart-phone fans. We've experienced that in the past, when we updated the methodology and presentation of our smart-phone Ratings (available to subscribers) in response to the changing nature of these devices.

Even though it sometimes hurts to be hit with repeated jabs, we love to hear about your hands-on experiences with and technological insights on smart phones.—Mike Gikas

Buying the Verizon Droid: My pre-dawn odyssey

A line outside the Verizon Wireless store Friday morning, shortly before opening.

It’s not easy to find a decent cup of coffee—or any kind of coffee, for that matter—before the sun rises in the suburbs of New York City. If it hadn’t been for Verizon’s new Droid phone, I might never have known that (which would have been fine). However, in the interest of seeing the Droid for myself, and gaining some insight into the bizarre, early-morning rituals of the mad-for-mobile crowd, I decided to meet a Consumer Reports secret shopper at 5 a.m. in a dark, empty parking lot outside a dimly lit Verizon Wireless store.

The Droid has sparked all manner of hype in the weeks leading up to its release today, which prompted our secret shopper to get in line early to ensure he’d get a phone for our testers. (Last year, when he went to buy the similarly hyped Blackberry Storm, the line stretched around the side of the building.) A day ahead of he launch he tried to find out how many Droids the store would get, but the most he could squeeze from this store’s salesperson was “we’ll have more than five.”

Fear, hype, and (for me) a small sense of adventure had us racing alongside airport limo drivers and insomniacs to a Droid stakeout. In the end, there was little to fear. We were among only a handful of very early risers, as Engadget can confirm. Others showed up just before opening, but no one was denied a phone for lack of stock. Here’s a rundown of the morning:

5:10 a.m.: Met our shopper at the Verizon Wireless store. We sip burned, acrid coffee. There are four other cars in the lot with passengers, waiting like us. We have an unspoken agreement to stay in our cars for the time being. No reason to line up in the cold just yet.

Droid vs. iPhone: A 10-round bout

[Update: See the author's response to commenters in his follow-up post: "Droid vs. iPhone: Them's fightin' words'" —Ed.]

The Motorola Droid, available today from Verizon for $200 after rebates, is the latest in series of phones, including the Blackberry Storm, T-Mobile G1, and Palm Pre, to be floated as a potential threat to Apple’s iPhone, the undefeated champion of the smart-phone world. Other media who’ve weighed in on the showdown include Walt Mossberg of the Wall Street Journal, Gizmodo, and Engadget.

I liked what I saw when I put a press sample of the Droid through its paces. (See the Droid review here.) Now, as our testers complete their extensive tests on the Droid, here’s my 10-round preliminary take on how the new Verizon smart phone fares against the iPhone 3G S, which remains—at least for now—the highest-rated smart phone in our Ratings (available to subscribers).

Ding ding:

Round 1. Touch screen. Advantage: iPhone. Both phones have highly responsive touch screens. But the iPhone's is multitouch for all functions, allowing you to zoom in and out of photos and Web pages by pinching or spreading your fingers. The Droid has such multitouch functionality only when running certain applications, according to Engadget.

Round 2. Interface. Advantage: Droid. A tough call, since both phones have a terrific icon-based interface that makes finding and launching their many features a snap. However the Droid, which employs the latest 2.0 version of Google’s Android operating system, allows a higher degree of personalization via widgets and other tools, and you put all of your e-mails from different accounts (except Gmail) under one view.