Top Product Ratings:  TVs  |  Digital Cameras  |  Computers  |  Cell Phones  |  Printers  |  Camcorders  |  Blu-ray & DVD Players  |  MP3 Players

Desktop Computers

November 9, 2009

A look at Apple’s new MacBook and Mac mini

new Apple Macbook 13 inch laptop
The new Macbook 13-inch laptop

Continuing my look at Apple’s newest computers, here’s my take on the new Macbook 13-inch and Mac mini.

MacBook 13-inch

Apple’s replacement for the 13” plastic-case MacBook keeps the price at an entry-level (for Apple) $1,000. They’ve given it the large glass-surface, multi-touch, gesture-enabled trackpad of its bigger siblings. They’ve also rounded the case’s edges, switched to an LED-backlit screen, and installed a non-user-replaceable, 10 percent higher-capacity battery with twice the claimed service life (1000 charges) and two hours longer claimed charge life (7 hours).

A couple things were dropped from the previous model: the external battery-charge indicator, the FireWire port, and the remote-control pickup. I guess Apple doesn’t consider this a media-centric laptop.

Under the hood, Apple has bumped up the processor from 2.13 GHz to a 2.26 GHz Core-2 Duo. The hard drive went up from 160 GB to 250 GB. The weight has gone down about 5 ounces to 4.7 lbs.

Some nice touches: The cover snaps closed magnetically, and has a thin, soft-plastic gasket around the edge that might help keep moisture from reaching the keyboard in transit. The seamless bottom panel is actually plastic-coated aluminum, which should help spread out the heat and reduce hot spots on your lap. The top surface of the wrist-rest area stayed cool in our tests.

All in all, this MacBook is a better value than the prior one: a little faster, a little lighter, a little longer running, and able to hold more stuff.

new Apple Mac mini compact desktop
The new Mac mini

Mac mini

Apple’s latest entry in the compact desktop arena hasn’t changed on the outside, but has the expected configuration improvements inside. The Mac mini $600 model goes up from the previous 2 GHz to a 2.26 GHz Core-2 Duo processor, doubles the memory to 2 GB, and expands the hard drive from 120GB to 160GB. It keeps the FireWire 800 port, the generous 5 USB ports (though two are taken if you use a wired keyboard and mouse), and the mini-DVI port along with the adapter needed to connect a DVI display (you can buy a $19 adaptor for a VGA display.) Apple has added a mini-DisplayPort connector, now standard on Apple PCs, for Apple displays and the few non-Apple displays that can fit it.

For $200 more, the sibling model has a 10 percent faster processor (2.53 GHz), doubles the hard drive to 320GB, and doubles the memory to 4 GB.

The Mac mini remains an enigma, being shipped without a keyboard and mouse, presumably to keep the price low. If you add Apple’s wired ones, the price goes up $100, or you can go wireless for $40 more. You’ll also want speakers if you plan to play music, since the mini’s internal speaker is insipid.

In my next post, I’ll take a further look at the design and style of Apple’s new computers. —Dean Gallea

October 28, 2009

Sony Recall: Not Batteries This Time, But AC Adapters

Sony announced a recall of AC adapters for certain all-in-one VAIO desktops due to potential shock hazards. The adapter model number is VGP-AC19V17. It was sold after September 2007 with these systems: VGC-LT; VGC-JS240; VGC-JS250; VGC-JS270; and VGC-JS290.

The adapter was also sold with notebook docking stations after September 2005. The docking stations are model numbers VGP-PRBX1 and VGP-PRFE1.

The company is replacing the adapters with new ones. You’ll find more information on Sony’s Web site, where you can also confirm whether your specific adapter is affected. (Unplug it if it’s on the list.) You can also call 877-361-4481 for more information. —Donna Tapellini

October 23, 2009

PC Shopping? Beware False Bargains

Walk into just about any computer store or log onto most Web sites that sell computers, and you’re sure to find a good number of laptops and desktops at rock-bottom prices. But those deals may not be as good as they seem on the surface, our lab tests show.

Take a close look at these “bargains” before you buy, because some computer manufacturers are replacing dual-core processors with single-core Pentium and Celeron processors to reduce costs. Others are using less-powerful Atom processors in systems that otherwise look like full-blown laptops and desktops. The result, our tests show, is more sluggish performance when you try to surf media-rich Web sites, watch videos, or play 3D games.

The bottom line when shopping: If you’re looking for a primary PC for general-purpose computing, avoid computers with single-core processors, such as some Atoms and Celerons. Also make sure you get more than 1GB of memory. Of course, if all you need is a low-cost netbook for general Web surfing and e-mail, with perhaps some word processing thrown into the mix, then an Atom-based netbook with a gigabyte or two of memory and at least a 160GB hard drive should serve you well.

Take a look at our laptop and desktop Ratings (available to subscribers only) to see how Atom and other low-end processors affect systems like all-in-ones and other full-blown computers. —Donna Tapellini

October 22, 2009

From the Windows 7 launch: Touch technology is a prominent feature

Windows 7 release launch brad brooks content
VP Brad Brooks showcasing content running on 17 devices from one Windows 7 PC. (Click to enlarge.)

After starting the Windows 7 launch here in New York with a cutesy moment—Microsoft CEO Steve Ballmer presenting Kylie, of Win7 TV-commercial fame, with a pink laptop—Ballmer and company moved right into a demonstration of the new OS’s top features. (See our related post: "Windows 7: To upgrade or not to upgrade")

Touch technology plays a big role in Windows 7, and is likely to result in a wide range of new products from manufacturers. For example, Microsoft this morning announced a new app from Amazon that will let you read your Kindle content on a Windows 7 computer. Thanks to touchscreen capabilities, you can scroll through e-books using multitouch finger gestures.

With Windows 7, Windows Media Center also gains touch-based features. Microsoft’s vice president of consumer marketing, Brad Brooks, demoed the results of a deal with CBS that will let you watch any show from the TV network on your PC. Scroll through and choose the shows using, you guessed it, your computer’s touchscreen.

In one of the launch’s “that‘s kinda cool” moments, Brooks fed music, photos, and video to 17 different pieces of equipment—several TVs, an Onkyo receiver, a digital picture frame, and an xBox 360-connected TV—all from one Windows 7 PC, all at the same time. (See image above.)

Keep an eye on our blog over the next days and weeks as we bring you news on product launches surrounding Windows 7. If you're interested in buying it, see how to buy it (legally) for under $120.
Donna Tapellini

October 20, 2009

Apple updates iMac, MacBook, and mini: Coincidence or challenge?

Just about 48 hours before Microsoft is set to release Windows 7, its new operating system, Apple grabs the spotlight with the launch of new iMac desktops, new versions of the Mac mini, and an updated MacBook laptop.

The new iMacs start at $1,199 with a 3.06GHz Intel Core 2 Duo processor, but are also available with i5 or i7 processors. New display sizes are 21.5 inches and 27 inches. The base model also comes with 4GB of RAM and a 500GB hard drive.

The popular 13-inch MacBook now uses an LED-backlit display like that on the MacBook Pro, as well as a unibody design for lighter weight. It’s $999 with a 2.26GHz Core 2 Duo processor, 2GB of memory, and a 250GB hard drive.

The Mac mini has also been updated, with two models available. One includes a 2.26GHz Core 2 Duo processor,  2GB of memory, and a 160GB hard drive for $599. The higher-end version is $799 and has a 2.53GHz Core 2 Duo, 4GB of memory, and a 320GB hard drive. Don’t forget that you’ll need to add your own monitor, keyboard, mouse, and external speakers. —Donna Tapellini

October 20, 2009

Windows 7: To Upgrade or Not to Upgrade

Microsoft windows 7 review preview consumer reports

Launch day for Windows 7 is just a few days away. So you might be wondering whether you need to plop down between $120 and $220 for the new OS, buy a new computer, or maintain your status quo.

Before you make any decisions, you should check your computer’s compatibility, as well as that of your peripherals, with Microsoft’s Upgrade Advisor.

Then, find the description of your situation below and proceed accordingly:

You’re happy with your current system and OS. Save your money, at least for now. Sure, Windows 7 has some new interface tweaks that we think are pretty cool. But any time you upgrade, there’s a potential for unpredictable problems. So why mess with success? Meanwhile, however, always download any critical Windows updates. Make sure you’re using the latest version of your browser. And if you don’t have any security software running, install a free antivirus program. We recommend Avira AntiVir.  Alternatively, Microsoft just released its free antivirus/antispyware software, Microsoft Security Essentials.

You’re a Vista user frustrated with its performance. Get the upgrade if your system is compatible. Windows 7 is more stable than Vista and it’s got a good number of ease-of-use enhancements. And as a bonus, you’ll get a grip on those frustrating User Account Controls, since Windows 7 provides options for different levels of settings. 

You recently bought a new computer and qualify for a free upgrade. Get your upgrade. Most computer manufacturers are offering free Windows 7 upgrades to those who bought Vista-based computers from late June through this coming January. Be sure to register for the upgrade, and keep in mind that you might have to pay shipping and other costs to have the software sent to you. But keep in mind that the Windows 7 upgrade option does not apply to Vista Basic-based computers.

You’re an XP user. If your computer is no more than four years old and running Windows XP, and you want to upgrade to Windows 7, run the upgrade advisor. If you’re cleared for Windows 7, you can upgrade, but you’ll first have to either install Vista or backup and then erase the contents of your hard drive before moving to Windows 7.

Retail versions of Windows 7 cost $120 for Home Premium; $200 for Professional; and $220 for Ultimate. Eligible college students can grab an upgrade for just $30 until early January at www.win741.com. —Donna Tapellini

October 16, 2009

Extra Extra: Consumer Reports Electronics Buying Guide is on sale

Consumer Reports Electronics Buying Guide Winter 2010 Ratings Buying Advice Shopping Tips Product Information

(Click to enlarge.)

It may be a tad early to start your holiday shopping, but there’s a good chance you’ve at least been thinking about it. Maybe you’ve had a big-ticket gift—like a new TV or home theater—in mind for a while now, but are putting off the purchase till November or December. If it’s sales you’re waiting for, you probably know what you want and how much you’re willing to pay. On the other hand, you might just a teeny bit leery of throwing so much cash at something you know very little about. Which is better: a plasma or LCD TV? Should you upgrade to a Blu-ray player or stick with standard-def DVDs?

If you find yourself in need of expert advice, consider the newest edition of the Consumer Reports Electronics Buying Guide. Inside you’ll find a wealth of information on everything from televisions and computers to smart phones, GPS units, and much more. For each product, the Consumer Reports editors walk you through the basics, explaining what’s available, which features matter, brand profiles, and offering tried-and-true shopping tips.

In addition to product information, the guide offers advice on how to shop smarter, including:

  • Netting the best deals online, and protecting yourself when you shop on the Web

  • When to repair and when to replace a broken item

  • How to haggle effectively

  • Finding the best electronics retailer based on our comprehensive annual survey

  • How to save—and what to be wary of—with refurbished or open-box products on store shelves

  • Where to get free office software, free computer security programs, and more useful freeware

See the Full Article

October 10, 2009

A new security freebie from Microsoft

Security freebie from Microsoft

You’ve got one less excuse for leaving your computer unprotected against viruses and spyware: Microsoft recently added its new software package, Security Essentials, to the list of free antivirus tools available for download online.

We gave Security Essentials a preliminary test run on several PCs here in our labs. The program installed in less than a minute on the typical PCs we tried, appears to use relatively few system resources, and has reasonable default settings. It’s compatible with Windows XP or later.

The user interface is deceptively simple, which is a good thing. The program automatically updates itself, and performs a quick scan every Sunday night by default, though you can change that and other settings.

If you have antivirus software already, there's no need to change. If you decide to make the switch to Security Essentials, be sure to uninstall your old antivirus program first. Security Essentials disables Windows Defender if it finds it, since they duplicate anti-spyware tasks, and since running two real-time anti-spyware programs can lead to problems.

See the Full Article

October 5, 2009

Apple’s Mighty Mouse to get an upgrade?

Mighty Mouse upgrade

The Mighty Mouse.
[PHOTO: Courtesy of Wikimedia Commons]

Here it comes to save the day. The Mighty Mouse is on its way—out. That’s the word from AppleInsider, which says it has learned that Apple is planning an upgrade of its plain white mouse. The new version will supposedly feature touch-sensitive controls and do away with the current model’s often nonfunctioning scroll ball.

I use a Mac at work and I’ve found the Mighty Mouse, on the whole, to be a clever little device. With it, I visually sift through the many windows on my desktop, call up my indispensable widgets (like Dictionary.com’s dictionary and thesaurus), and right-click without having to hold down “Control” as you did with old Apple mice.

On the other hand, the scroll ball has always been a groan-inducing issue, with bits of gunk and natural hand oil mucking up the mechanism and rendering it useless. Too often I’m forced to use a pencil eraser or alcohol swab to clean out the debris from under the mouse’s impregnable plastic casing.

(As I am typing this, the trackball refuses to scroll up. Yes, my hands are clean.)

When it does work, the 360-degree scrolling is an inspired feature that I miss when using the Logitech mouse on my home PC. Touch controls on the new, improved version would ostensibly preserve that attribute.

Apple Insider believes the company might move from a white plastic casing to an aluminum finish to complement the silver sheen on Apple’s newest computers. Also good news. Having a white mouse on a desk cluttered with inky newspapers, graphite pencils, and, for some of us, nacho-cheese Doritos is like laying down white carpet in a hunting lodge. —Nick K. Mandle

September 29, 2009

New Computer Ratings: Get a deal before Windows 7

Toshiba Satellite M505-S4940 new computer ratings

Our updated computer Ratings include the Toshiba Satellite M505-S4940, above. (Click to enlarge.)
[PHOTO: Consumer Reports]

The last few Vista computers before Windows 7 launches are still available. So if you want a deal on a new computer and don’t mind doing your own upgrade later, now is the time to buy.

Before you make any purchase, check Microsoft's Web site to see what manufacturers are offering in the way of upgrades. Remember that when you upgrade to Windows 7, you’ll have to get the version comparable to the version of Vista on your computer. So if you’re buying a Vista machine now, and you get it with Vista Home Premium, you’ll be upgrading to Windows 7 Home Premium later.

We updated our Ratings with several new laptops and desktops. Take a look at the Ratings and you’ll see that there are lots of fully loaded computers available, both laptops of all sizes and desktops—and they’re inexpensive.

For example, you can get a laptop for as little as or less than it costs to buy a netbook. Even 13-inch laptops are experiencing price drops; we found one to recommend for $800, and that’s with close to 7 hours of battery life and a 500GB hard drive.

For desktop buyers, we’re recommending, among others, a quad-core system with 8GB of memory, a 640GB hard drive, and one GB of video memory for less than $700. Or you can go the opposite way and really save with a sub-$500 system that has a 500GB hard drive and 4GB of memory. Not too shabby.

Unlike with other desktops, all-in-one computers remain more expensive. Watch out for net-tops, which are all-in-ones that use the Atom processor commonly found in netbooks. Net-tops cost only about $500, but in this case you get what you pay for—the three we tested performed poorly.

Netbooks, meanwhile, are getting bigger. We’re seeing more 12-inch models available. They’ve got an advantage when it comes to ergonomics because they’re larger. But they might also cost more and weigh more, while performance isn’t any better than smaller netbooks. —Donna Tapellini

Nobody Tests Like We Do

Our testers put 100s of products through their paces at our National Testing and Research Center. Learn more about how we test for:

  • Performance
  • Safety
  • Reliability