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September 22, 2008

iPhone 3G: Apple recalls faulty chargers

Recalled_3g_adapters

Apple announced a very important recall of the power adapters used to charge its new iPhone 3G. It seems that the metal blades or "prongs" may have a tendency to break off when the adapter is pulled out of the wall outlet, creating a potential electrical shock hazard.

According to Apple's official recall announcement, only some iPhone 3G adapters have this defect. The image above shows the adapters that are affected by this recall. If your adapter has a green dot (see image below), you're ok—there is no problem, and you can continue using the product. (Click on both images for closer looks.)

If you have one of the defective adapters, Apple advises that you immediately stop using the adapter. Apple will provide a new, redesigned adapter starting Oct. 10. You can request a replacement online (https://supportform.apple.com/200809/) or exchange a faulty adapter at any Apple retail store.

Replacement_3g_adapter_3In the meantime, here’s how affected iPhone 3G owners can recharge their phones, according to Apple:

"...charge their iPhone 3G by connecting it to their computer with the USB cable that came with their iPhone or by using a standard-sized Apple USB Power Adapter (with fold up prongs) or with a third party adapter designed to work with the iPhone, such as a car charger."

This charger recall is the most recent problem affecting Apple's hot iPhone. Earlier this month, Apple announced a firmware upgrade for the iPhone to fix several issues, including dropped calls, e-mail reliability, and battery life.

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Comments

luckily the one i got is not bad.. but the hassle of sending it back and it doesnt charge quick either, i am about to buy a replacement iphone 3g charger from inspiretech hopes their charger is abit better because it is retratable prongs.

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Consumer Reports' electronics reporters, editors, and testers will quickly report on new developments and trends.

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