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Makes & Models

November 3, 2009

2009 Annual Auto Reliability Survey: 10 best and worst models

Honda-InsightJust because a model is reliable doesn’t mean it is recommended by Consumer Reports. Four out of the top 10 most reliable vehicles don’t perform well enough in our tests for us to recommend them. The opposite happens as well—some vehicles that score well in our testing are not recommended because they have below average reliability. Seven out of the 10 least reliable vehicles have high enough test scores to be recommended, but their poor reliability prevents them from reaching that recommended status. So, it’s important to look at both performance in our tests as well as reliability because a high scoring car isn’t always a smart purchase choice if it isn’t reliable.

Our 2009 Annual Auto Survey reveals the best and worst vehicles in reliability based on our subscribers’ experiences with 1.4 million vehicles over the past 10 years (2000-2009). Our data helps determine which used cars to choose as well as to forecast how the 2010 models will hold up.

The vehicles listed below are the top 10 most and least reliable new cars in our reliability survey. Models with an asterisk (*) are based on data of one model year only. Click on the vehicles below to visit the model overview pages to see how they performed in our tests and also view a more-detailed look at reliability broken down by 17 potential trouble spots. (Model overview pages are available to online subscribers.)

Most reliable vehicles, listed in order of Ratings score starting with the best score.

  1. Honda Insight*
  2. Lexus SC*
  3. Toyota Venza (4-cyl.)*
  4. Mercedes-Benz GLK*
  5. Toyota Yaris Hatchback
  6. Toyota FJ Cruiser
  7. Honda Fit*
  8. Toyota Prius
  9. Scion xD
  10. Toyota 4Runner (V6)
Least reliable vehicles, listed in order of Ratings score starting with the worst score.
  1. Volkswagen Touareg*
  2. Jaguar XF*
  3. Chevrolet Colorado (4WD)
  4. GMC Canyon (4WD)
  5. Ford F-250 (turbodiesel, 4WD)*
  6. BMW 535i (AWD)*
  7. Chrysler Town & Country
  8. Dodge Grand Caravan
  9. Mercedes-Benz GL-Class (turbodiesel)*
  10. Mercedes-Benz GL-Class (V8)
For more details on our 2009 Annual Auto Survey including the full list of most and least reliable new cars by vehicle type, see our reliability report. Also, check out our guide to car reliability for more details on new and used car reliability, as well as owner satisfaction.

Liza Barth 

September 11, 2009

Fisker announces fuel economy for Karma plug-in hybrid – without much hype

 
Fisker-Karma Measuring fuel consumption in the upcoming generation of plug-in hybrid cars is not a straightforward process, as we’ve said before. Depending on the driving cycle and how often they’re recharged with electricity, their miles per gallon can range to infinity.
 
But such claims sound preposterous and may only damage automakers credibility, such marketing campaign in which  General Motors the upcoming Chevrolet Volt.
 
So it’s refreshing to see an emerging automaker make a more realistic claim, based on a standard set by the Society of Automotive Engineers (SAE). Fisker Automotive, which plans to  introduce the Karma  plug-in hybrid electric sedan next year, says the car will get 67 mpg based on the SAE test. (GM says its tests of the Volt were based on a new Environmental Protection Agency standard that has not been made public. However, government sources have told us the new EPA standard is based on the same SAE standard cited by Fisker.)
 
In price, the Fisker Karma is likely to compete with cars like the Mercedes-Benz S-Class and Lexus LS 600h. At Fisker’s claimed 67 mpg, the Karma would achieve a 75 percent reduction in fuel consumption and CO2 emissions compared with those cars. And it would be cleaner and more efficient than today’s best hybrids.
 
Like the Volt, the Karma’s fuel economy will depend entirely on how often it is recharged electrically and how it is driven.
 
Fisker also released some other detailed specifications for the Karma: It will have a 22 kwh battery capable of taking the car 50 miles on electricity between recharges. (A turbocharged 2.2-liter gasoline engine will kick in for longer trips.) The battery pack will produce 200 kw (about 268 hp). Fisker calls electric mode Stealth. Combining the engine and the electric motor (in Sport mode) yields a total of 403 horsepower.
 
All these numbers sound impressive. But we’ll have to wait until the Karma goes on sale to verify their accuracy. At least they don’t seem as wildly out of reach as those of GM.
 
-- Eric Evarts 

December 19, 2008

Best used car deals - December

2003hondacivichybrid If you’re in the market for an affordable and reliable used car, we have recommendations and Ratings to help you make an informed decision. This month, we’ve begun highlighting the best used car deals to help narrow your focus to standout models. Our winning line-up features Consumer Reports Good Bets: vehicles that have performed well in CR’s road tests and have been consistently better than average in overall reliability. And we’ve got everything from convertibles to SUVs, so take a look at the current Best Used Car Deals

Our highlighted model this month is a 2003 Honda Civic Hybrid, available for just under $11,000. It averaged 36 mpg in CR tests and has outstanding reliability. While this car was in high demand over the summer, it may be more readily available now.

If you’re ready to buy, get the most for your money using Consumer Reports Used Car Price report, revealing detailed reliability information, selling and trade-in prices, and useful buying tools.  And read our used-car buying advice to see it through to a smart purchase.

See all current used car deals.

 

Desiree Calamari

December 15, 2008

Best new car deals - American style

The Detroit 3 automakers find themselves in desperate straits. And while the pleas of their CEOs for emergency federal aid—and their travel modes—have made headlines, a spate of dramatic sales incentives designed to stimulate devastatingly sluggish automotive sales have gone largely unnoticed. Potential new vehicle buyers who are actively shopping in anticipation of a purchase within the next few weeks can choose from several heavily "incentivized" Consumer Reports-recommended GM and Ford vehicles (including related Saab and Volvo models) to meet their needs; there are no CR-recommended Chrysler-made cars.

For example, combined dealer and customer incentives of $6,750, plus dealer holdback, bring the Consumer Reports Bottom Line Price (the effective price the dealer pays GM for the vehicle) for the 2008 Buick Lucerne CXS to $27,132. That’s a whopping 28% off the sticker price (MSRP plus destination charges) of $37,795! Once you allow for a reasonable dealer profit of, say, three percent, the vehicle price climbs to only $27,946: a savings well over $10,000 versus sticker.

If a pickup truck better suits your needs, you can find savings of nearly 18% off sticker on a 2008 Ford F-150 XLT 4x4 SuperCrew.  Significant savings can also be found on other CR-recommended pickups such as the Chevrolet Silverado 1500 and the GMC Sierra 1500.

Here’s a complete look at the current domestic best deals in cars, trucks, and SUVs.



Brand name
Model name
Version name
Expires
MSRP Invoice price Customer rebate Dealer incentive Bottom Line Price

Potential savings below MSRP

       
Buick Lucerne 5XL CXL 1/5/2009 $35,770 $33,803 Yes Yes Bottom Line Price 20%+
Buick Lucerne CXS 1/5/2009 $37,030 $34,993 Yes Yes Bottom Line Price 25%+
Cadillac DTS Standard 1/5/2009 $45,400 $42,449 Yes Yes Bottom Line Price 15%+
Cadillac DTS V8 1/5/2009 $43,175 $40,369 Yes Yes Bottom Line Price 25%+

Chevrolet

   
Avalanche 4WD Avalanche LT1 1/5/2009 $38,880 $35,575 Yes No Bottom Line Price 15%+
Chevrolet Avalanche 4WD Avalanche w/1LT 1/5/2009 $37,355 $34,180 Yes No Bottom Line Price 25%+
Chevrolet Malibu 1LT 1/5/2009 $21,185 $20,020 Yes Yes Bottom Line Price 25%+
Chevrolet Malibu 1LT 1/5/2009 $22,505 $21,267 Yes Yes Bottom Line Price 20%+
Chevrolet Malibu LTZ 1/5/2009 $27,095 $25,605 Yes Yes Bottom Line Price 25%+
Chevrolet Malibu LTZ 1/5/2009 $26,880 $25,402 Yes Yes Bottom Line Price 20%+
Chevrolet Silverado 1500 1LT 4x4 Crew Cab 1/5/2009 $32,720 $29,939 Yes Yes Bottom Line Price 25%+
Chevrolet Silverado 1500 1LT 4x4 Crew Cab 1/5/2009 $33,495 $30,648 Yes No Bottom Line Price 20%+
Ford F-150 XLT 4x4 SuperCrew 150-in 1/5/2009 $33,700 $30,446 No Yes Bottom Line Price 15%+
Ford Mustang GT Deluxe 1/5/2009 $26,240 $24,186 Yes No Bottom Line Price 20%+
Ford Mustang GT Deluxe 1/5/2009 $31,065 $28,529 Yes No Bottom Line Price 15%+
GMC Sierra 1500 4WD Crew Cab SLT SWB 1/5/2009 $40,575 37,126 Yes Yes Bottom Line Price 25%+
GMC Sierra 1500 4WD Crew Cab SLT SWB 1/5/2009 $41,055 $37,565 Yes No Bottom Line Price 15%+
Lincoln Navigator 4x4 L 1/5/2009 $54,645 $50,291 No Yes Bottom Line Price 10%+
Saab 9-3 2.0 T Sport Sedan 1/5/2009 $28,445 $27,108 No Yes Bottom Line Price 5%+
Saab 9-3 2.0T Sport Sedan 1/5/2009 $30,360 $28,933 No Yes Bottom Line Price 5%+
Saab 9-5 2.3T 1/5/2009 $37,685 $35,612 No Yes Bottom Line Price 10%+
Saab 9-5 2.3T 1/5/2009 $38,380 $36,269 No Yes Bottom Line Price 10%+
Saturn Aura 3.6 XR 1/5/2009 $25,675 $24,006 No Yes Bottom Line Price 15%+
Saturn Aura 3.6 XR 1/5/2009 $26,925 $25,175 No Yes Bottom Line Price 15%+
Volvo C30 T5 Version 1.0 1/2/2009 $22,950 $21,573 No Yes Bottom Line Price 15%+
Volvo C70 T5 M 1/2/2009 $39,240 $36,886 No Yes Bottom Line Price 10%+
Volvo C70 T5 M 1/2/2009 $39,800 $37,412 No Yes Bottom Line Price 10%+
Volvo S80 3.2 FWD A 1/2/2009 $38,705 $36,383 No Yes Bottom Line Price 15%+
Volvo S80 3.2 FWD A 1/2/2009 $39,600 $37,224 No Yes Bottom Line Price 15%+
Volvo XC90 V8 AWD A 1/2/2009 $48,505 $45,100 No Yes Bottom Line Price 15%+

For advice on buying a new car, from vehicle selection to financing, read our car buying guide. Detailed pricing information is available in the Consumer Reports Auto Price Reports.

December 10, 2008

From the logbook: Hyundai Genesis

Consumerhyundaigenesis Car companies usually have a few competitors that they target, be it for benchmarking or simply for stealing sales. This list is usually a short one of a few top sellers and performers. For example, a car company would be crazy not to target its new family sedan at the Honda Accord, Nissan Altima, Toyota Camry, Mazda6, Ford Fusion, or Chevrolet Malibu. Simple enough.

But Hyundai’s Genesis goes up against one of the largest possible cross-sections of competitors that we’ve seen:

•    At the Genesis' debut in Detroit this winter, their promo video showed the car competing against the Mercedes-Benz E-Class and BMW 5 Series. Of course there are tons of cars in that class, such as the Infiniti M35, Lexus GS, Acura RL, Audi A6, to name a few.
•    Price wise, it lines up exactly against a Lexus ES, and it targets the same comfort-oriented customers. 
•    Folks shopping a loaded Toyota Avalon could consider the Genesis, especially if you skip some options. Same with a Buick Lucerne or even the Hyundai Azera.
•    Yet, Hyundai claims the Genesis has as much interior volume as a Mercedes S-Class. That brings a whole other realm of competitors, including the king of posh rolling isolation, the Lexus LS.

That range of competitors raises some questions. While Hyundai has been building some knockout products – the Elantra SE and Santa Fe were CR Top Picks in our April issue – their brand image is still recovering from the days of the first craptastic Excel. Although the car is aggressively priced, all the better in a down sales market, does Hyundai have enough cachet to pull off selling a car of this stature?

In the end, that’s not really our concern. We just want to know if the Genesis is a good car. So, we bought a $36,000 Genesis 3.8 with the Premium Plus Package, including a Lexicon stereo, swanky brown leather dash inserts, and a sunroof. (The V8 wasn’t out in time for our test group, and we avoided the navigation system with its iDrive-lite-like controller.)

How is Hyundai’s most ambitious car to date working out so far? To the logbook!

“A good cruiser with lots of room in the back for kids and stuff.”

“Strong acceleration and brakes.”

“Steering is light, but a lot better than most Lexi.”

“Wonderful fit and finish, nice materials, and great fit.”

“Low speed urban ride is a bit stiff.”

“Blue switch lighting very hard to read at night or on a rainy day.”

“Doors close with a satisfying thunk.”

“I don’t think the market is going to support a $36K Hyundai.”

“Strong stereo, but I needed to look in a dictionary to know what Lexicon means.”

“Impressive vehicle. Parked next to a (Cadillac) DTS, it cedes very little.”

“Controls are nice and large.”

“Great motor – V8 power [from a V6].”

“Quiet cabin, easy controls, comfy seats.”

“Exterior styling is a bit invisible – I walked past it twice and actually got into the Sonata before I realized that it was the wrong car.”

“A screaming deal at $36K, and I’d buy this over an ES 350 or Lucerne – but a car needs to be near perfect to take on M35, E-Class, or 5 Series.”

“A number of my neighbors thought this was a Lexus or Infiniti.”

Given the questions in the introduction above, it’s no surprise that we don’t all agree if the Genesis will be a success in the luxury car field. But we’re pretty much in agreement that the Genesis is a really nice car. We’ll report how well it performs in our February magazine group.

--Tom Mutchler

November 11, 2008

Just In: Mercury Mariner Hybrid

Mercurymarinerhybridcr It’s a frequently asked question: “Why isn’t the Ford Escape Hybrid in your ratings?” With the recent fluctuations in fuel costs, some have wondered why we don’t list this efficient American hybrid SUV.

Here’s the reason: We had tested the 2005 Ford Escape Hybrid. But when Ford updated the Escape for 2008, they didn’t make all of the upcoming changes to the car at once. For 2008, the Escape had a less-than-extreme interior and exterior makeover and non-hybrid Escapes finally got standard stability control. Problem was, the Hybrid wasn’t so blessed for 2008. That omission was addressed for 2009, along with the addition of a new 2.5-liter four-cylinder engine for both the Hybrid and non-hybrid. Since we buy all the cars we test, we prefer to get more “shelf life” out of them, ensuring they have long-term value to our readers. So we didn’t test an Escape Hybrid when we evaluated the 2008 Escape V6. (Watch the Ford Escape road test video.) Instead, we waited for a 2009 Hybrid to assess the substantial changes for the new model year.

As it turns out, even the last Escape we tested didn’t last long: the V6 got several upgrades for 2009, including more power and claimed better braking -- a sore spot in our tests. So now we own two more Escapes: a 2009 four-cylinder and a V6.

As for the Hybrid, it seems they’re a hot commodity, with long waiting lists and next to none available sitting on dealer lots. So we put our name on a list and waited. And waited. We waited until we found a 2009 Mercury Mariner Hybrid sitting on a local lot. Since the Mariner and Escape only differ cosmetically, we grabbed it.

All of the Mariners we could find were pretty much loaded; we couldn’t escape (no pun intended) buying one without a navigation system. Along with leather and sunroof, these options pushed the price from an already high $32,225 to a lofty $36,615.

We’ll see if the Mariner meets or beats the 26 mpg overall that we got with the 2005 Ford Escape Hybrid we last tested. Expect a First Drive report online soon.

--Tom Mutchler

Photo by Mike Leung

October 23, 2008

2008 Annual Car Reliability Survey: Gas-saving models in the lead

2009fordfusionreliability Fuel-efficient vehicles are a very reliable segment overall, European cars are improving, and, on average, Ford continues to build the most reliable American cars. These are the key findings from Consumer Reports latest Annual Car Reliability Survey. This year we had responses on more than 1.4 million vehicles (model years 1999 to 2008) owned or leased by our subscribers.

A total of nine hybrid models for which we have sufficient data rated above average in predicted reliability, most from Japanese automakers. From the Family Cars category, the Toyota Prius, the Toyota Camry Hybrid, and the Nissan Altima Hybrid, as well as the luxury Lexus GS 450h Hybrid sedan are all among the most reliable. The Lexus RX 400h and the Toyota Highlander Hybrid are among the most reliable in midsized SUVs, while the Ford Escape Hybrid and Mercury Mariner Hybrid small SUVs rated above average in predicted reliability. The Honda Civic Hybrid is also above average. In addition, conventional gas sippers such as the Honda Fit, Scion xD, Smart ForTwo, and Toyota Yaris had few problems. 

Ford’s three nameplates – Ford, Lincoln, and Mercury – lead the domestic automakers and continue to pull away from the rest of Detroit.  Except for some truck-based vehicles, almost all Ford products are now average or better. Excluding those, Ford’s reliability is now on par with good Japanese automakers. The Ford Fusion and Mercury Milan continued to rank among the most reliable family cars. The freshened Ford Focus sedan rated above average, a vast improvement from when the new model debuted in 2000 with below-average reliability.

European automakers, particularly Mercedes-Benz, showed signs of a comeback. Six Mercedes models, including the redesigned C-Class and E-Class (V6) sedans and the ML350 SUV have improved to average reliability and are now recommended. Last year, no Mercedes models had average or better reliability and so could not be recommended.

Still, Japanese cars are the most reliable overall, leading 15 of 16 categories in Consumer Reports’ predicted reliability ratings. The Scion xD has the best predicted reliability score for all new cars with about 80% fewer problems than the average model.

Check out our full reliability history charts and predicted reliability on hundreds of 2009 models, plus a list of what’s up and what’s down, best and worst models, and a comparison chart of brands (for subscribers).

September 24, 2008

Best new car deals

Looking for a new car? Many dealers are looking to clear their lots to make way for the 2009 models, enabling car buyers to negotiate a favorable price during model-year-end clearance sales. We’ve listed vehicles with attractive incentives that meet Consumer Reports’ stringent criteria for being Recommended. Five top deals in different model categories are highlighted below, and on the Best New Car Deals main page with vehicle profiles. Most deals featured are good through September 30th and we will update the list as new deals become available.

                                                                                                                                               
Model
MSRP
Invoice Price
Rebates

Potential

       

negotiating

      

room

2009 Ford Mustang V6 Premium Coupe$22,085$20,357$1,50010%+

2008 Acura TL 3.2

   
$33,725$30,991$3,5005%+

2008 Ford Fusion

       

2008 Mercury Milan

$22,900

       

$19,095

$21,050

       

$17,661

$1,500

       

$1,500

10%+

       

15%+

2008 Kia Optima EX$19,895$18,510$2,00015%+

2008 Mitsubishi Outlander LS 4-cyl CVT

       

2008 Mitsubishi Outlander XLS V6

$23,970

       

$25,210

$22,502

       

$23,671

$1,500

       

$1,500

10%+

       

10%+

In our Best new car deals section, we maintain a list of CR-recommended vehicles that offer significant savings. The current list includes 2009 and 2008 models ranging from the BMW 7 Series to the Saturn Outlook. Detailed information is available on both Recommended and otherwise in the Consumer Reports Auto Price Reports.

Desiree Calamari

September 17, 2008

Personal Picks: Sporty cars

Sporty_cars

In the October issue of Consumer Reports, and online, we reviewed several sporty cars that go beyond the mainstream to deliver true driving excitement in compact packages: BMW 135i, Chevrolet Cobalt SS, Dodge Caliber SRT4, Mitsubishi Lancer Evolution, Subaru Impreza WRX, Subaru Impreza WRX STi, and Volkswagen R32.

Several of these cars scored very high in the class with impressive performance and packaging. Though, by definition, these vehicles each have very distinct personalities, and the raw numbers do not tell the full story.

We have rotated through the cars repeatedly, debating all the while over our preferences. It is a tough group, because often there is a car that appeals for a weekend and another that suits for the daily grind. Below, some editors and engineers share their personal takes on this entertaining group.

Jim Travers: Our October test group of sporty sedans and hatchbacks is a fun bunch to have around, and it includes a couple of cars I might actually want to have in my own driveway. That’s not always the case, given that our testing program is broad enough to include everything from family sedans to minivans to big SUVs. For my tastes, this has just been an especially good month. 

At the top of my list is the Volkswagen R32. What a sweet car: Refined, comfortable, and quick. The all-wheel-drive R32 offers buckets of grip, it is fun to drive, and it even has hatchback practicality. Although still expensive at $33,630, the R32 is still thousands less than our BMW 135i, Subaru Impreza WRX STi, or Mitsubishi Lancer Evolution GSR.

At the moment, the Evo is sitting in my driveway, and it’s not too shabby, either. On the other hand, it is kind of shabby, especially in terms of fit and finish, build quality, refinement, and various other things that most people might want out of a daily driver. Especially those without regular access to a track, where the Evo makes a bit more sense.

The R32, on the other hand, doesn’t kick you in the pants at every bump, isn’t spinning along on the north side of 3000 rpm at 65 mph, and has a well-executed interior in the VW tradition. 

Eric Evarts: Unlike many of my automotive journalist colleagues, I’ve never been a devote BMW fan. Sure, there have been models I’ve liked—even loved. The Z8, the 1998 M coupe, the latest Z4 roadster, and even the current 535i have all been favorites. My experience with an old 2002 automatic left me unimpressed, though I did come to enjoy a certain 1983 320i. But the whole progression of 3 Series sedans and wagons that the rest of the automotive press corps has gone ga-ga over have left me cold.

However, the 135i we tested this month is the car all those recent 3 Series should have been. It wants to dance, wherever you go, but it is just as happy with either a smooth fox trot or a full-on break dance. The shifter is slick, the steering is lively, the handling is responsive, and power explosive. It’s always eager for you to punch the gas or throw it into a corner, yet never harsh, punishing, or abrupt if you don’t.

Really, if I were looking to put a 1 Series in my driveway, though, I’d skip the turbos and save $6,000 on the 128i. After all, I was happy with the underpowered 320i.

Jeff Bartlett: Reconciling these vehicles is a difficult task, as my needs and desires change through the week. And, as I’ve learned, my tastes have changed through the years. The previous-generation Lancer Evolution and WRX STi were thrill machines par excellence that could transform the most mundane drive into a blistering thrill ride that would end in either machine worship or prison. Having long crossed the 35-year-old milestone, the trade offs in noise, suspension punishment, notchy shifters, and general motoring brutality doesn’t carry the same luster it once did. (Yes, getting old sucks.)

The regular Impreza WRX with its more Buick-inspired suspension is entertaining for daily driving, though I do lament the loss of handling acumen. (Splitting this car into the Impreza 2.5GT and edgier WRX for 2009 makes tons of sense.)

The Sentra SE-R is the budget choice in this group, starting at about $20,000. Admittedly, it feels like an economy car given a quick aftermarket makeover. The benefit is a car with spunk, a few sporty details, and fuel economy that shames the force-fed cars in this group.

I agree with my colleagues: With a generous budget, both the engaging and livable 1 Series and R32 would be my choices. Bonus points go to the R32 for interior comfort, versatility, and AWD. Since budget is always an issue in my house, the Sentra SE-R stands out for its frugality and true four-passenger function. But, were I looking for a pure commuter in this class, it would be the base Mini Cooper. 

For more on this sporty group, read the road tests and watch our review videos. Also, read Jon Linkov’s “Nit picking the BMW 135i.”

September 10, 2008

Video review - Honda Civic EX sedan

A high-rated small sedan, the Honda Civic is refined and economical, with fairly nimble handling and a relatively comfortable ride. We have tested several flavors of the current-generation, including the natural-gas-powered GX, hybrid, and Si coupe, and most recently, the EX sedan with a manual transmission.

Honda Civic sales have skyrocketed this year, propelled by increased shopper focus on fuel economy. The last Civic sedan we tested turned in impressive fuel economy, though overall it didn't cross the 30 mpg threshold that separates the most frugal, fuel-sippers from the crowd. To find out how this and other recently tested small cars would perform with a stick shift, we bought several cars this summer to repeat our performance tests. The results are published in the October issue and available online. (See the full "Manual vs. automatic" story.)

Here, Consumer Reports Senior Automotive Engineer Jake Fisher presents a video review of the Civic, bringing our formal road test to life with the highlights. (Full details can be found in the model overview, available to online subscribers.)

The bottom line on the Civic: Expect 31 mpg overall for the EX with the manual (vs. 28 mpg for automatic).

Jeff Bartlett and Desiree Calamari

 

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