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June 23, 2009

Jaguar XF: The fix is in

Jaguar.XF As promised, here’s the follow up to our initial dealings with our Jaguar dealer, chronicled in “Saga of the Jaguar XF fix.”

As it turns out, the part came in a couple of days later and the dealer promptly called to schedule an appointment. They even offered to pick up the car and return it when fixed. But since I drive by the dealer every day, I figured I’d simply drop it off and take a loaner.

Thankfully, this time I got a new XF with only 400 miles on it. Maybe they read the earlier blog, where I pointed out that an Isuzu Ascender is a less-than-appropriate loaner car for a Jaguar owner.

The dealer called around lunch time and said that the car was fixed. I picked it up on the way home, and –surprise, surprise–everything’s working fine. (Admittedly, after some back and forth on getting parts to replace the window regulator.) While at the dealership, I noticed that the $120,000 XKR convertible I had jokingly asked for a loaner last time now had a sold sticker on it.

Our XF is purring along fine now. Maybe our cat does have nine lives.

--Rick Small

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